I was told my vehicle would be done with in 45 minutes to an hour. I waited an hour and a half, all I had done was an oil change. An oil change should only take a half hour at the max. After they pulled my vehicle outside in the parking lot I waited another 10 minutes before anyone brought my keys up front along with my paperwork. I was not impressed at all and won't be going back.
11/13/2020
Wade C. VERIFIED CUSTOMER
I appreciate everything you did for us.and keeping in touch with us. Thanks Wade C
11/12/2020
Blair S. VERIFIED CUSTOMER
Bonnie did a great job explaining today’s service and upcoming services. Very appreciative. Thanks again
11/12/2020
Barry H. VERIFIED CUSTOMER
I recently had an oil change and tire rotation appointment, and I do not believe the tires were rotated, as I recently scuffed the right front only to notice that that scuffed tire was still on the right front after returning home. And, when I rotated the tires myself, the torque on the lug nuts were less than anticipated had they been run on with a pneumatic tool.
11/11/2020
Sonia E. VERIFIED CUSTOMER
It was a smooth and nice experience. Jesse is great to work with.
11/11/2020
Christine T. VERIFIED CUSTOMER
Bonnie was extremely friendly and served me so well. Very pleased with my service with her and DeNooyer - Holland!
11/11/2020
Richard S. VERIFIED CUSTOMER
Communication is lacking. I feel like you would have had my car until December if I hadn't followed up.
11/11/2020
Evelyn M. VERIFIED CUSTOMER
Thank you for your well improve service ,left you many years ago for that main reason..Evelyn
11/7/2020
Josefina V. VERIFIED CUSTOMER
You do a great job thanks
11/7/2020
Andrea L. VERIFIED CUSTOMER
Thank you Eric and Kim for all your help in getting our GMC Truck repairs taken care of . We appreciate you !
David &Andrea L
11/7/2020
Esther B. VERIFIED CUSTOMER
Excellent service! Fast, efficient and very friendly!
11/7/2020
Renee D. VERIFIED CUSTOMER
Jesse did a great job- friendly and helpful
11/7/2020
Beth S. VERIFIED CUSTOMER
Our car was returned without being put back together. The service was professional along the way but it was disappointing to have it returned this way.
11/6/2020
Mark C. VERIFIED CUSTOMER
Please call me I can't get an answer when I call the dealership. ****-****-xxxx. I need my car back , you were only putting tires on it. You've had it for day's !
11/5/2020
Derek M. VERIFIED CUSTOMER
I pay for a throttle cleaning job that was not explained how is was done it cost me $150 for a $20 job so im not satisfied
11/4/2020
Lagina B. VERIFIED CUSTOMER
Overall good, however: wearing masks is not a political statement, it is a public health concern. I appreciate your final morphing to have your tech wear a mask in my car. This was way too stressful of an interaction in a time that everyone should be about what is best for the public. It is not a political civic liberty-it is a virus. The implicit bias by one of your older women in calling me Mrs. also needs an upgrade to current times. People need to ask rather than assume or at least say Ms. Also, she wore a gator, it kept slipping down and exposing her nose which exposed her and me as well.Gators have been shone to spread the virus more. You have correct face coverings, please have people wear them. it would be pretty bad publicity to be traced back as being a super spreader site. Hopefully, someday, we can put this public health concern behind us.