I am very satisfied with Joe’s commitment to find a solution to my AC problems! He’s always provided courtesy and honest assessment of possible solutions for my vehicle issues! I will not hesitate to call him if I would need his professional service and advice should something develop in the future!
7/29/2022
Michael M. VERIFIED CUSTOMER
Great service. Quick.all questions answered. Highly recommend!
7/29/2022
Bill E. VERIFIED CUSTOMER
Thanks for an overall great experience. Work was done in an expeditious manner. Staff was friendly and helpful.
7/29/2022
WILLIAM M. VERIFIED CUSTOMER
I was charged $137.00 for the door handle (2017 Ford Edge). I looked it up online at the official Ford site for parts. I was shocked to discover the genuine part was listed at $79.00. I showed my findings to your service manager. She just smiled with embarrassment. I have been a loyal client to both to the Ford Motor company and Bob Thomas. I was truly saddened by the unfair charge for the part. Best Regards - WILLIAM M
7/29/2022
Mcdonald'S Restaurants. VERIFIED CUSTOMER
My experience with you guys and getting my company car serviced was terrible. My car was there 2 weeks. 2 weeks of calling talking to multiple people with no answers except someone will contact you. I finally talked to a lady maybe Michelle not sure but within a couple hours I had the service order complete and by next day had my car back to find out it was a battery. Now that was 2 weeks of not having my car when could’ve been fixed the first few days it was there. Definitely need to do better with your communication so this doesn’t inconvenience the next customer:
7/29/2022
Janean P. VERIFIED CUSTOMER
Great Service
7/28/2022
Michael A. VERIFIED CUSTOMER
Tom and Michelle have always done an excellent job for me.
With them on the job you have a regular customer!
7/28/2022
Adam G. VERIFIED CUSTOMER
No rental car as promised, couldn't find me on the schedule when I showed up. Gave us some crappy rental car that couldn't fit our family and now there is wheel noise coming from my driver's side wheel after the repair. I'm afraid to call amd schedule anything because nobody cares about us or my family's needs.
7/28/2022
Burnside J. VERIFIED CUSTOMER
Very professional and helpful
7/28/2022
Nathaniel F. VERIFIED CUSTOMER
Great service
7/28/2022
Rosalie C. VERIFIED CUSTOMER
Excellent service as always!
7/28/2022
ROCKY S. VERIFIED CUSTOMER
Excellent service
7/27/2022
Lloyd F. VERIFIED CUSTOMER
Great service most helpful brought the car into the building for my wife who has a handicap situation glad we can count on that type of service Lloyd F
7/27/2022
Richard S. VERIFIED CUSTOMER
Job completed while I waited. Thank you, Tom Spencer!
7/27/2022
Mark G. VERIFIED CUSTOMER
Ryan was friendly and kept me posted on the process.
7/27/2022
David P. VERIFIED CUSTOMER
Job well done. Thanks.
7/26/2022
Herbert A. VERIFIED CUSTOMER
Great thanks to Justin Winebrenner for taking my truck infor me as my wife is blind and can't drive and also recouping from back surgery. It was great for him to do that for me. And thanks to Joe for getting my truck into shop in such a short notice ,I really appreciate that. Again thanks to the both of you.
7/26/2022
Peggy W. VERIFIED CUSTOMER
Great service, very pleased!!
7/26/2022
Rich J. VERIFIED CUSTOMER
My service tech, (Angela), was top notch. Displayed her eagerness to learn how to install a new part, (EVAP Purge Control Valve), that I had pre purchased). Angela is the type of employee that you should WANT to retain at all costs in this day and age, people that are eager to learn are hard to come by nowadays.!
Thank you so much, Angela!