Were able to get me in soon. Lady at the desk was very knowledgeable and helpful. I feel confident with the work that was done. Thank you will definitely be back
10/2/2020
Pat L. VERIFIED CUSTOMER
Always excellent timely service!
10/2/2020
Meaghan N. VERIFIED CUSTOMER
Simon is the best!
10/1/2020
Joe T. VERIFIED CUSTOMER
I like Simon. I am definitely disappointed in this $60,000 truck that has needed a totally new moonroof and now I find out the “phasers” are defective, a job that would cost $2500-3000 out of warranty. Ford is really concerning me. I’m guessing I’ll be hit for some very expensive repairs after warranty—and my truck doesn’t even have 13,000 miles on it!
10/1/2020
David E. VERIFIED CUSTOMER
Courteous and respectful
10/1/2020
Vickie G. VERIFIED CUSTOMER
Very polite and conscientious young man.
10/1/2020
Linda C. VERIFIED CUSTOMER
Even though I had an appointment, I was kept waiting for almost 5 hours. I checked the labor billed which amounted to about 2.5. I think an extra wait of over 2 hours was excessive, especially during a Covid pandemic. Also, I took my truck to my trusted mechanic in Tucson who tested the glow plugs who said they didn't need to be replaced, all 8 are working like they should. This discrepancy makes me feel I can't trust you.
9/29/2020
Ed S. VERIFIED CUSTOMER
Super nice, and helpful today
9/29/2020
Matt H. VERIFIED CUSTOMER
Great job done quickly and friendly service
9/29/2020
Ken T. VERIFIED CUSTOMER
Very satisfied with the service I received at the garage and especially the service from the mechanic who worked and serviced my vehicle. John is very professional and knowledgeable in this business
9/28/2020
Jay J. VERIFIED CUSTOMER
The only difficult part of this latest service for my Explorer with Capitol was getting an appointment. It took two phone calls to the number shown on your Service Dept. website, and three attempts to fill in an on-line request for an appointment. In the end, my husband had to ask our sales person, Sam, to help with this.
9/27/2020
Michael L. VERIFIED CUSTOMER
Always great service
9/27/2020
Cyril J. VERIFIED CUSTOMER
I was completely satisfied with the service in that I brought it in for a check engine light and because the part was unavailable I was able to get in on short notice on Wednesday to have the part replaced thank you much. I would suggest that while you have some chairs out in front of your sales department you have you don't have a similar area with some chairs and tables for people waiting outside the service department.
9/27/2020
Melinda S. VERIFIED CUSTOMER
Simon went above and beyond for us!!! We were traveling and had to stop and have our vehicle checked. We didn’t have an appointment, but he managed to get our problem fixed and back on the road within an hour!!! We appreciate him and his crew for keeping my family safe!! Thank you Simon and your crew!!
9/27/2020
Jake O. VERIFIED CUSTOMER
Esteem Rivera was very professional and courteous
9/27/2020
Jose E. VERIFIED CUSTOMER
Very friendly service
9/27/2020
Maria F. VERIFIED CUSTOMER
Great service
9/27/2020
Kent S. VERIFIED CUSTOMER
Dominic did a great job!
9/27/2020
Dahn Corporation. VERIFIED CUSTOMER
We just didn't appreciate the shortness and annoyed tone of the lady checking us in and out.
Renee