Simon solved a software problem by reprogramming the car to allow battery charging at any time during the day.
7/6/2021
Aleene L. VERIFIED CUSTOMER
Except I did not get my car washed again.
7/6/2021
Hunter L. VERIFIED CUSTOMER
Cristal you was great to work with. Everything was handled quickly and professionally
7/6/2021
Alan W. VERIFIED CUSTOMER
Well pleased with Simon and the service department
7/6/2021
Michael H. VERIFIED CUSTOMER
It was great the service was fast I was happy
7/6/2021
Tom M. VERIFIED CUSTOMER
You are welcome.
7/4/2021
Felicia L. VERIFIED CUSTOMER
Thank John for being so friendly and prompt always! Thanks Capitol Ford! AWESOME SERVICE
7/4/2021
Danny M. VERIFIED CUSTOMER
I did not ask for it but Cristal noted my fob battery to be low and replaced it,after informing me. Excellent job
Thanks, dmays
7/4/2021
Sheyla V. VERIFIED CUSTOMER
Cristal was awesome. She helped me the day before my appointment when I called to ask an average time for what was being done. She said it could take a while so I was prepared to stay. She was able to lend me a car so I didn't have to sit and wait for the 3 or 4 hours my car was there. She was very helpful and friendly. She kept me updated the whole time. Very happy
7/4/2021
Mike F. VERIFIED CUSTOMER
The estimate was 1.5 hours. It took almost 2.5, and two customers who arrived after me were finished first. No explanation was offered.
7/4/2021
Manuel H. VERIFIED CUSTOMER
Satisfied completely. Thanks
7/4/2021
Ted N. VERIFIED CUSTOMER
Excellent service. Explained carefully what they were doing. I’ll be back!
7/3/2021
Carmen L. VERIFIED CUSTOMER
Cristal Zuniga was very helpful & friendly.also the service person had the service on my vehicle done quickly. Thank you.
7/3/2021
Ryan G. VERIFIED CUSTOMER
Amazing as always, everyons informative and nice
7/3/2021
Marilyn L. VERIFIED CUSTOMER
Work done on time to my satisfaction.
7/2/2021
Ernestine N. VERIFIED CUSTOMER
Good job. Excellent customer service. Cristal is very knowledgeable and very experienced.
Thank you