Alyssa was great! Great communication and very informative. One of the friendliest service members I've met at Capitol City Ford.
5/2/2024
James W. VERIFIED CUSTOMER
I have always been very satisfied with the quality of service I receive from Capital City Ford
5/1/2024
James H. VERIFIED CUSTOMER
I was completely satisfied with the work done. I also had some questions that I ask Steve about and he got me some options to look into to get some more work done later.
5/1/2024
Terri N. VERIFIED CUSTOMER
Great service
4/30/2024
Katie C. VERIFIED CUSTOMER
Fast, efficient service for a call back. Highly appreciated.
4/29/2024
Alland I. VERIFIED CUSTOMER
I’m really appreciate the good service you give me.
4/27/2024
Brian L. VERIFIED CUSTOMER
Timely good service
4/27/2024
Roy C. VERIFIED CUSTOMER
Quality service, the reason I continue to look forward to being a Capital Ford customer
4/27/2024
Robert G. VERIFIED CUSTOMER
U r so welcome
4/27/2024
Nicholas B. VERIFIED CUSTOMER
My oil change was completed in a timely manner and I was able to get to work on time. I appreciate that!
4/26/2024
Wayne U. VERIFIED CUSTOMER
Very quick. I thought it would be at least two weeks but they called the next day with a diagnosis and estimate.
4/25/2024
Kathleen L. VERIFIED CUSTOMER
A very easy experience!
4/25/2024
Eusebio G. VERIFIED CUSTOMER
I requested The Works oil change and tire rotation along with the new tire install and that did not happen. I was called yesterday (by Shirley) and offered a choice of tires. I specifically requested Assurance brand (which I was told was around $100), but a $200 Goodyear was put on. And I thought $100+ for a TPMS sensor which can be purchased at retail for $25 is way over priced! I don't thinking programming it was also worth $100 as you can manually program it in the car with special diagnostic or reset tools. I was not consulted as to any change or pricing at any time.
4/25/2024
Sherrie L. VERIFIED CUSTOMER
Great service!! Earl and the entire team us wonderful
4/24/2024
Lisa G. VERIFIED CUSTOMER
Made an appointment for "the works" oil change and tire rotation for 915 AM. I called at 130 PM (see photo) to see if it was done and was told it was on the lift and would be done shortly. I had a ride to the dealer at 4 and decided to just go get it since I needed it for work that night. I got to the dealer at 4pm and was told it's not done and would be another HOUR. For a tire rotation and oil change with a 9:15 AM appointment. It only took 1/2 hour but they didn't complete the services that I paid for (see photo). Also they have on the service paper they measured all my tread depth the same, which I know for sure isn't correct because I had one of the tires replaced (they were the ones who replaced it)
4/22/2024
Angela P. VERIFIED CUSTOMER
Very satisfied with the service We'll return thank you
4/21/2024
Mary K. VERIFIED CUSTOMER
great job and service
4/20/2024
Michelle S. VERIFIED CUSTOMER
I was kept well informed during the whole process.
4/19/2024
Clifton C. VERIFIED CUSTOMER
The BEST customer service I have ever experienced! Courtney went above & beyond.