Great job of taking care of our vehicle! Worked us in so our car would be ready for another trip. Can't thank him and the staff for doing such great work. Thank you!
10/31/2023
Cosme P. VERIFIED CUSTOMER
Always professional and courteous
10/31/2023
Ashley S. VERIFIED CUSTOMER
I paid $280 for a battery. $100 more than what was quoted at other places but was desperate. Felt vulnerable and desperate (taken advantage of.) I think if you still have warranty on your vehicle you should not have to pay a battery install fee. There was broken glass in my floor board and greasy finger prints on my door.
10/31/2023
Brian G. VERIFIED CUSTOMER
Special thanks to Matt! He was great to work with in service.
10/29/2023
Lupita Z. VERIFIED CUSTOMER
Took car to check low beam driver side headlight for the 3rd time. During this, I had watched that my car was left on for more than 20 minutes resulting in a dead battery that had to be jump started. I walked outside since I was seeing this happening from the window inside while waiting. Two men working on my vehicle saw me and were talking amongst each other while laughing which I think is unprofessional. Just wish they would be more attentive to vehicles being worked on and not make their female drivers even more uncomfortable about taking their vehicle in to have it looked at.
10/28/2023
Peggy V. VERIFIED CUSTOMER
Very timely completed and it in sounded better!
10/28/2023
Michael B. VERIFIED CUSTOMER
I expected to have my vehicle to be in the service department for at least a couple of days while awaiting parts or something else. Got a call the day after the vehicle was dropped off, that the vehicle was ready for me to pick up. Very very satisfied with the service.
10/27/2023
Leesa P. VERIFIED CUSTOMER
Always a great experience with the service department at Star.
10/27/2023
Terry S. VERIFIED CUSTOMER
Matthew was very nice. The young man I talked to when I came in asking about the recall checked it and said they’d have to order the replacement part which was fine. The problem was I thought someone would contact me and say it was in. About 6 weeks later I stopped by to check and it was there with no notification. It got changed and that’s fine, just thought I would be notified when it came in.
10/27/2023
Ronald S. VERIFIED CUSTOMER
He discussed the issue with me and covered in sufficient detail what the remedy wound. Very happy with his service.
10/26/2023
Elias R. VERIFIED CUSTOMER
Easy process.
10/22/2023
Patsy D. VERIFIED CUSTOMER
I was very satisfied with the way the guys work and and so cooperative do you have to understand what they’re doing and how things are going .
10/21/2023
Lee C. VERIFIED CUSTOMER
Good Job thank you
10/21/2023
Athena B. VERIFIED CUSTOMER
Thanks to the technician, I learned where the fuses are and now I don't have to bother you guys with little stuff like that! Also, the guy was very helpful and patient with explaining things.
10/19/2023
Larry F. VERIFIED CUSTOMER
Everything was great. Matthew went over everything after they were done and it didn't take long to get the oil changed. I greatly appreciate the service I received.
10/11/2023
Kathryn S. VERIFIED CUSTOMER
Mr Moreno was courteous and helped me with my tail light on my 2020 Elantra.
10/10/2023
Angelica O. VERIFIED CUSTOMER
Very thorough mechanic, helped answer all my questions.