Sandra does a fabulous job getting us in and out as quick as possible
Please don’t loose her, she’s good
5/15/2026
Cati W. VERIFIED CUSTOMER
I dropped my vehicle off at 11:00 for oil and tires and was told there were a couple of recalls. I waited until 3 to check status since I had not heard anything. I was notified at that time that my car would not be done until 5:30ish. At drop off I was not told that my car would take over 6 hours. This caused me to be stranded at work well after I got off and also made my child late.
If a vehicle service is going to take more than just a couple of hours it would be the courteous thing to notify the customer at drop off so they can plan accordingly.
5/15/2026
Sheryl W. VERIFIED CUSTOMER
Sandra was such a huge help throughout the entire process, answering questions, easing my worries and frustrations. She has a fantastic personality and was just a joy to speak and deal with. Thank you for the wonderful service and support.
5/14/2026
Virginia V. VERIFIED CUSTOMER
Sandra is wonderful--professional, knowledgeable, and personable-- as are all the representatives I've had dealings with at Hyundai. It's good to know that there are still dependable folks out there. Thank you!
5/14/2026
Carlene S. VERIFIED CUSTOMER
Sandra was one of the most professional, kind, personal and helpful representatives I have ever had the pleasure of dealing with. Very pleased.
5/13/2026
Danielle H. VERIFIED CUSTOMER
They did a full body inspection on my car let me know what was wrong with it and advised me in the right direction to take to get my vehicle taken care of and I appreciate the care and patience they took with me.
5/13/2026
John M. VERIFIED CUSTOMER
Communication was great and the speed of getting me answers about my car was amazing.
5/11/2026
Scot H. VERIFIED CUSTOMER
Service in Abilene is always top notch. They always make sure I am taken care of and Sandra is absolutely amazing. She is so kind and is always communicating and keeping us updated. She is truly the best and I know my car is in good hands Star Hyundai Abilene.
5/10/2026
Daniel C. VERIFIED CUSTOMER
James did a great job meeting my repair needs
5/9/2026
Jesse H. VERIFIED CUSTOMER
Sandra is always helpful and provides great service.
5/9/2026
Karen C. VERIFIED CUSTOMER
Professional, timely, above and beyond any other dealership service department I have ever dealt with.
5/8/2026
Britt J. VERIFIED CUSTOMER
Sandra was friendly and customer-oriented.
5/8/2026
Dennis E. VERIFIED CUSTOMER
Thank you for wonderful service and competency.
5/8/2026
Sally L. VERIFIED CUSTOMER
Superior service in all departments, going above and beyond what's required. Very FRIENDLY staff, making this first time customer feel at home!
5/7/2026
Martin R. VERIFIED CUSTOMER
I visit Star Hyundai for three reasons: Sandra Griggs, the coffee, and of course, the excellent service!!
5/7/2026
Deb T. VERIFIED CUSTOMER
Sandra was extremely helpful.
5/7/2026
Julie P. VERIFIED CUSTOMER
Always great service, thank you!
5/2/2026
Antonia B. VERIFIED CUSTOMER
Service personnel are very personable. Communication is wonderful.
4/30/2026
Jeanette Y. VERIFIED CUSTOMER
The waiting area was comfortable and well stocked. It was frowed, but room for everyone. The oil change and tire rotation took less than an hour and a half.
4/30/2026
Leighanne W. VERIFIED CUSTOMER
I'm not sure yet. I'm waiting on an appointment in May. I started this claim in November 2025.