I had to come in twice for the windshield and had to leave it overnight when they promised it would be one day. When I picked my truck up no one said thank you. I’m not sure what happened with my insurance that wasn’t Dave’s fault. Anyway the experience was not the best
8/12/2021
Joseph P. VERIFIED CUSTOMER
Dave is Incredibly Professional, timely and an Asset to your Team.
I have had mixed experiences with Toyota service in the past.
Dave is extremely Important to your service department.
8/12/2021
Arthur C. VERIFIED CUSTOMER
Honest man of integrity that gives me confidence in dealing with him that he is not going to try to pull something unnecessary over on me just to make a few more quick bucks at my expense. I enjoy our conversations and he seems very knowledgeable and patient and courteous.
8/12/2021
Gercy A. VERIFIED CUSTOMER
He was very friendly and willing to answer my questions.
8/11/2021
Kenneth W. VERIFIED CUSTOMER
Mr. Chaffee have always provided me with excellent
customer service and advice about our Toyota’s
for many years.
8/11/2021
Ikhlas B. VERIFIED CUSTOMER
William (Bill) was professional, helpful and knowledgeable about my service. Bill takes great proud in providing excellent and professional services.
8/11/2021
Margaret S. VERIFIED CUSTOMER
Dave is professional and friendly.
8/11/2021
Frank S. VERIFIED CUSTOMER
None
8/11/2021
Joseph S. VERIFIED CUSTOMER
He never asked me if everything was fine with my car, didn’t mention if I was part of any recalls, no offer of a complimentary car wash. He didn’t even go over what they did to my car. I paid, I left. Each time I go to Toyota, the service is declining. I will say that it “only” took an hour and a half to do an oil change this time as compared to 3 hours last time.
8/11/2021
Ronald T. VERIFIED CUSTOMER
need to be less pushy trying to sell additional services - it gets to be a bit much
8/11/2021
Susan Z. VERIFIED CUSTOMER
Cheryl was very helpful.
8/10/2021
Patience E. VERIFIED CUSTOMER
I know I am in good hands. I never regret about the care given to those who excellent job serves me best. I am forever grateful. Job well done on the services rendered to not just me but to others.
8/10/2021
Scott M. VERIFIED CUSTOMER
As usual Dave went above and beyond. Despite being extremely busy, Dave went through the service paperwork quickly and thoroughly. Very pleased and will definitely remain a loyal customer
8/10/2021
Jessica W. VERIFIED CUSTOMER
Car had not been serviced by the scheduled pickup time. Car was also not washed.
8/10/2021
Monty B. VERIFIED CUSTOMER
Great business
8/9/2021
Lauren L. VERIFIED CUSTOMER
Great service and prices. I loved that I was informed all throughout the day on the status of my vehicle. They were just as concerned with having my car ready by the time needed as I was and had everything done on time.
8/9/2021
Kevin F. VERIFIED CUSTOMER
Dave is a great guy! Very friendly and his enthusiasm is contagious. Made a routine maintenance visit a real pleasure.
8/8/2021
Alonzo C. VERIFIED CUSTOMER
Great people and great service.
Thanks Frank.????
8/8/2021
Jakob C. VERIFIED CUSTOMER
Very friendly and great customer service.
8/7/2021
Katharine S. VERIFIED CUSTOMER
My last experience with your service department was beyond terrible; I only returned because of the recall. Dave Ferguson was friendly and helpful.