Josh Jancha is your best service representative. He's patient, polite and he seems like he really cares about the customer. He explained in detail what the service tech recommended. Thank you Josh Jancha!
4/16/2024
Kristi U. VERIFIED CUSTOMER
Well done
4/16/2024
Kenneth W. VERIFIED CUSTOMER
Pryce did well on keeping me informed.
4/16/2024
Jan W. VERIFIED CUSTOMER
Your willingness to address my tire emergency was greatly appreciated!
4/15/2024
Julie P. VERIFIED CUSTOMER
Everyone, there is very kind and very nice. And I like dealing with people at your Dealership, what a great crew and what a great job
4/15/2024
Tony T. VERIFIED CUSTOMER
As always.....the service department was exceptional.
4/14/2024
Thomas M. VERIFIED CUSTOMER
So far, so good with the problem tire.
4/14/2024
Gloria H. VERIFIED CUSTOMER
Very satisfied Nikolas Rair excellent service manager, will always bring my car back for service. Thank you so much!
4/14/2024
Ernest R. VERIFIED CUSTOMER
Job well done as always
4/14/2024
Amber M. VERIFIED CUSTOMER
Nikolas was very friendly and knowledgeable. He explained everything to us very well. It was a great experience to teach my 17 year old son who is now the primary driver of the car we brought in.
4/13/2024
Peter M. VERIFIED CUSTOMER
Wonderful, attentive service as always!
4/13/2024
Allen G. VERIFIED CUSTOMER
Nice job by everyone!
4/13/2024
Lisa A. VERIFIED CUSTOMER
Great staff! Friendly, knowledgeable and speedy!
4/13/2024
Dean L. VERIFIED CUSTOMER
Josh is excellent! I enjoyed talking with him.
4/12/2024
Bijan T. VERIFIED CUSTOMER
Everytime I come for an oil change it always takes longer than anyone could ever anticipate . Got an oil change on 4/11/24 and it took 1.5 hours…. What’s the point of an appointment if my car won’t be worked on promptly after that time frame. Not to mention when I got my car back all of a sudden i’m having electrical issues and a bad battery.
Something always goes wrong the day after I get work done here at Lexus Akron canton.
I know you guys don’t care but i’m never bringing any of my vehicles back and nor none of my family or friends
4/12/2024
Barbara I. VERIFIED CUSTOMER
Timely and excellent service. Thank you!
4/12/2024
Carl W. VERIFIED CUSTOMER
Top notch service that I have come to expect from this dealership!
4/12/2024
Diane W. VERIFIED CUSTOMER
All services are appreciated as usual. Mr. Brown did an outstanding job of explaining everything.