Was wondering why a 15,000 mile service check was conducted instead of a 10,000 when my mileage is 10,256 and this was my first service conducted since I had the car?
4/19/2024
Evgeny G. VERIFIED CUSTOMER
All stages were well organized - appointment arrangment, work of service department (Josh),diagnostic, information about repair status,car pick up. Nice courtesy car - like a test drive of our next car.
4/19/2024
Larry J. VERIFIED CUSTOMER
GREAT SERVICE
4/19/2024
Gaudiosa S. VERIFIED CUSTOMER
Very nice facility, new, clean, I feel comfortable treatment as family
More ideal training for the whole staff to be more friendly always smiling
My Rx been 12 years and never went other shop for check up. I remain my car to have service at Lexus Akron Canton dealer home.
Very impressive
4/19/2024
Beth C. VERIFIED CUSTOMER
Very professional and stayed in communication. You have a great employee representing Lexus.
4/19/2024
Gary M. VERIFIED CUSTOMER
Great service as always.
4/19/2024
Nancy C. VERIFIED CUSTOMER
Parts are ordered. Will be back.
4/19/2024
Moise Z. VERIFIED CUSTOMER
Thank you for making the maintenance upkeep very pleasant and easy
Moise
4/18/2024
Samuel P. VERIFIED CUSTOMER
Thank you.
4/18/2024
Julie S. VERIFIED CUSTOMER
Zyerryck was a delight and I’m always happy to see Norm too!
4/18/2024
Christine G. VERIFIED CUSTOMER
Very polite and professional
4/17/2024
Terry D. VERIFIED CUSTOMER
Good job!
4/17/2024
Robert C. VERIFIED CUSTOMER
I also bought 4 new Michelin tires. After they were installed, it looked like the rims were scratch, but it was actually some sticky gooey crap on the rims around the tire bead.
4/17/2024
Joann S. VERIFIED CUSTOMER
From Josh on through all the other staff, they could not have given me a better customer experience. Everything was explained very well. It took a little longer than I anticipated but I didn’t mind because the loaner car was nice. Really , I am just blown away with how luxurious the experience is.
4/17/2024
Nancy N. VERIFIED CUSTOMER
This dealership ship is filled with great people!!! The service is top notch!!!
Nancy N
4/16/2024
Elizabeth S. VERIFIED CUSTOMER
Kind and helpful employees. Great job
4/16/2024
Julie L. VERIFIED CUSTOMER
I am so grateful to have the opportunity to work with Josh when I have my vehicle serviced. His customer service is next level and so genuine. You can't teach this. He has such a bright future!!!