Fast, friendly service. I was kept in the loop. Couldn’t ask for more
5/13/2024
Oscar S. VERIFIED CUSTOMER
Excellent service all around from service to sales and Kristen was wonderful.
5/12/2024
Faris E. VERIFIED CUSTOMER
Keep up the good work, thank you.
5/11/2024
Donald C. VERIFIED CUSTOMER
Thank you.
5/11/2024
Tony B. VERIFIED CUSTOMER
Thanks for rectifying the issue with the brakes. Great customer service Nikolas
5/10/2024
Paul P. VERIFIED CUSTOMER
I told him that I had an additive on my front seat that I wanted added
to the oil change. My request is not on the invoice. After I paid for the services requested, I jump in my car to get to work, and notice the additive was still on my front seat. I notified him, and he said he will have the tech add it. I questioned if he drained off 16 oz and added the product. He said he got most of it in.
I have never had a bad experience at this dealership, until today.
I’ve been servicing my Lexus automobiles here for 20 years.
5/10/2024
Thomas R. VERIFIED CUSTOMER
Great service
5/10/2024
Mark B. VERIFIED CUSTOMER
Nick did a great job with my vehicle. He let me know the results of the various tests and worked diligently to solve all of my issues or questions. He is a real credit to your organization
5/10/2024
Linda S. VERIFIED CUSTOMER
Zerryck Rodgers did a wonderful job of communica-tin
g with me throughout
the entire process. He was very patient and an asset to your company! Thank you!
Linda S
5/10/2024
(Company) (. VERIFIED CUSTOMER
Great!!!
5/9/2024
Fred D. VERIFIED CUSTOMER
Very professional and efficient
5/9/2024
Don W. VERIFIED CUSTOMER
Josh was knowledgeable and very professional,
Don W
5/9/2024
Kathy P. VERIFIED CUSTOMER
Nikolas was very customer-oriented and took the time to answer my concerns. My concerns were ignored during my 11/23 visit.
5/8/2024
Linda M. VERIFIED CUSTOMER
Issues explained well, estimate given, vehicle ready when promised.
5/8/2024
Cathy C. VERIFIED CUSTOMER
Josh and the service team did an excellent job from when I brought my car in for service, address my concerns besides an oil change and until I picked my vehicle up.
5/8/2024
Elliott G. VERIFIED CUSTOMER
Price was totally respectful of my concerns as he offered excellent service.
5/8/2024
Susan L. VERIFIED CUSTOMER
I can always trust Josh Jancha with my vehicle and know that I am always going to get great service at Akron Canton Lexus! He is always polite, friendly and willing to answer questions . He is honest and wanting to make things go smoothly for the customer! Thank you!
5/7/2024
Marlene P. VERIFIED CUSTOMER
Na
5/7/2024
Robert F. VERIFIED CUSTOMER
Great service!
5/7/2024
Darrell T. VERIFIED CUSTOMER
Thank you.
Thx again for the loaner.
Hope to See you next time