This is not in reference to Brad so much, but to Ray that let my dam car sit there for 2 months . Finally Brad stepped in (which he should have done weeks prior) and he told me I had to call Chrysler to file a case. Ironically the day after I had a case the part miraculously was found. I understand that the part not being available was out of their control but as for customer service, a lot more could have been done. Thank God my case representative is working with me or else I would never go back here. The only reason I will come back is bc I like Bob, the sales guy. Not sure if I will ever buy another American car unfortunately. Thank you Rachael Machado
8/11/2020
JASON K. VERIFIED CUSTOMER
Rich was great, very informative and punctual.
8/10/2020
Jo-Ann C. VERIFIED CUSTOMER
All went smoothly and no one tried to sell me any thing.
8/7/2020
Mary W. VERIFIED CUSTOMER
Rich was great as usual. Since I was having a tune up he kept me aware of the time I had to wait.. Always good service at Fred Beans. Best regards to Fred.
Mary Jane Warfel
8/6/2020
Ronald T. VERIFIED CUSTOMER
Always a professional experience.
8/4/2020
Randall W. VERIFIED CUSTOMER
My car is now rattling after brining it in for and air conditioner repair for times..
7/30/2020
Ruben T. VERIFIED CUSTOMER
Awesome service department. Everyone was courteous and I had a great service writer.
7/30/2020
Diane K. VERIFIED CUSTOMER
Very satusfied
7/29/2020
PETE O. VERIFIED CUSTOMER
Wanted to charge me another diagnostic fee for something they didn’t catch the first time. Highway robbery. Ended up trading my car for a new one at another dealer. We have 2 leases through Fred Beans but I probably won’t ever bring them back there for service.
7/29/2020
JONQUEIRE B. VERIFIED CUSTOMER
This location has always provided effective and efficient service.
7/28/2020
JOSEPH W. VERIFIED CUSTOMER
Richard and Sharon provided a wonderful service experience as well as Phil the tech who I trust with my vehicles.
Thank you
7/26/2020
Dino P. VERIFIED CUSTOMER
Fine service in all respects. Thak you
7/26/2020
Brent G. VERIFIED CUSTOMER
They did a great job
7/25/2020
Cira A. VERIFIED CUSTOMER
the lady that helped me today at the service so helpful. I am getting more service done Monday
7/25/2020
MICHAEL D. VERIFIED CUSTOMER
I bought my crossfire from Fred beans I continue to have serviced from them and I rely on them to keep it mechanically sound year after year.
7/25/2020
Jeffrey W. VERIFIED CUSTOMER
Chris is great and has always been there for us. Thanks for being kind and helpful and for taking care of our vehicle!
7/24/2020
Joseph F. VERIFIED CUSTOMER
Very friendly staff quick service, i Will continue to come to dodge for my services on my jeep vehicle
7/24/2020
Jospeh S. VERIFIED CUSTOMER
Thank you, Chris. You and your team went above and beyond my expectations. I appreciate you helping me on short notice. I can say with certainty that you have an exceptional and exemplary service department.
7/24/2020
Stacey H. VERIFIED CUSTOMER
Service was quick and the staff friendly
7/24/2020
PETE O. VERIFIED CUSTOMER
My car was diagnosed with a bad battery which caused errors in the AWD system. The battery was replaced but I’m still getting the errors. I’m extremely dissatisfied with the quality of service and will no longer recommend Fred Beans service to others.