Typical friendly, professional service. Always like to wait for my car. Never have to wait long and they always give updates and ask before additional work is done. No surprises.
7/10/2020
Brendan N. VERIFIED CUSTOMER
Great work
7/9/2020
ANDREA R. VERIFIED CUSTOMER
Always friendly service.
7/9/2020
Laura L. VERIFIED CUSTOMER
Everyone was polite and efficient...even with masks! My one comment would be perhaps have some outside seating for when people wait. Other than that, it was almost like a mini vacation. Thanks Much!
7/9/2020
Katherine M. VERIFIED CUSTOMER
My vehicle was serviced in a timely manner. Thanks Katherine
7/8/2020
Patricia B. VERIFIED CUSTOMER
Problem not resolved yet, but Matt is working with me to get to the bottom of problem.
7/8/2020
Diedra H. VERIFIED CUSTOMER
I was happy with the Fred Beans experience. We’ve been a customer at O’Neil Nissan for 5 years. We have since moved closer to Fred Beans and decided to have our Pathfinder inspected for convenience purposes. The sales at Oneil has been good, but the service experience has been less than satisfactory. Fred Beans had a place my kids could play while we waited and was done in less time than promised. They also honoured all warranties from O’Neil Nissan. We will continue to bring our leases to Fred Beans for service and hope the same for our sales experience when the leases run out.
7/8/2020
KIMBERLY M. VERIFIED CUSTOMER
Excellent service. Well done! Thank you guys!
7/8/2020
Martin O. VERIFIED CUSTOMER
Quality work. Completed very quickly. Very personable employees. Explained all work completed. Reasonable pri.
7/7/2020
Carleen F. VERIFIED CUSTOMER
Great service. Thank you. Very good communication
7/7/2020
Kathleen G. VERIFIED CUSTOMER
Fantastic service and help getting duplicate registration by Matt Hughes
Excellent customer care as usual here
Thanks to David Harrison as well arranging quick appointment after I was stopped by police for an out of date inspection sticker
Fred beans service staff are the best!!!
Kathy Guarini
7/6/2020
Robert S. VERIFIED CUSTOMER
Great response even though I did not have an appointment (an emergency)
7/6/2020
Theresa M. VERIFIED CUSTOMER
Thank you for your kindness and expertise!
7/3/2020
DAVID V. VERIFIED CUSTOMER
Dan is the Best. He always greets me by name and always gives me outstanding service. He’s very concerned about my waiting time and always provides me with a car or courtesy ride. I feel that he’s also a very honest person. All good with Dan!
7/2/2020
Eugene W. VERIFIED CUSTOMER
I thought I paid for my work in advance. However, I had to pay an additional $420 (approx). This was not explained to me prior to getting the work done. If I had known that I would have to pay over $900 to fix a mirror, I would have not done this. The person who helped me basically walked away after handing me the bill. Left the poor woman at the desk to try and explain.
I’m not happy. I feel duped on this. I can easily find another dealer or mechanic for my car. I doubt I’ll come back to Beans
7/2/2020
BRENDAN N. VERIFIED CUSTOMER
All is great at Nissan Doylestown
7/1/2020
Diana K. VERIFIED CUSTOMER
Very fast and efficient service. Was glad to see
They had put a plastic cover over my seat to
Keep it clean.
7/1/2020
Edward G. VERIFIED CUSTOMER
Dan was amazing and helpful! The best customer service around!
6/30/2020
Anne P. VERIFIED CUSTOMER
Dan is outstanding !
6/29/2020
ANN H. VERIFIED CUSTOMER
Service was great, thank you. Only negative was that my car had been dropped off clean with no water spots on it (it had been freshly washed), but was returned to me with LOTS of hard water spots on the windshield, windows, mirrors, and hood. It will take some elbow grease to get rid of them. Frustrating for me as it had just been spotless when dropped off.
In the future, I will try to remember to request NO automatic car wash with service, as it ends up being more work for me to remove the unsightly spots. Please note it was a sunny day, so it was not from a rain shower.
Thank you.