Michael kept us completely informed throughout our service experience and was professional and courteous.
1/29/2020
Wayne T. VERIFIED CUSTOMER
Charles did a great job
1/29/2020
THOMAS T. VERIFIED CUSTOMER
Thanks
1/29/2020
William M. VERIFIED CUSTOMER
I got an oil change.
1/28/2020
DONALD L. VERIFIED CUSTOMER
Quick service
1/28/2020
Nancy U. VERIFIED CUSTOMER
Mike couldn’t have been nicer from my initial phone call to set up my appointment to his extremely courteous and professional handling of my first service experience!
1/28/2020
William O. VERIFIED CUSTOMER
Charles was great. He communicated well with me throughout the service process. He guided me on his knowledge of what I was feeling with the transmission. The car is running great and all of my concerns have been fixed.
1/28/2020
ANNE MARIE. VERIFIED CUSTOMER
My appointment today was top notch. Totally satisfied
1/28/2020
William O. VERIFIED CUSTOMER
Could not have gone better!!! Charles was very thorough and delivered even better than promised! 5 stars here.
Thank you
1/27/2020
Julian B. VERIFIED CUSTOMER
Thank you A+ service from Michael
1/26/2020
Kevin H. VERIFIED CUSTOMER
Charles was very knowledgeable and helpful, all good.
1/25/2020
Raymond K. VERIFIED CUSTOMER
Michael was excellent , he kept his word
And my vehicle was ready when he said It was going to be. . Great employee
Of Fred Beans .
1/25/2020
Jeffrey M. VERIFIED CUSTOMER
We truly appreciate the good work on our vehicles. And, the communication from your staff on updates and progress of the work is very professional and helpful.
Thank you!
1/25/2020
Paul A. VERIFIED CUSTOMER
The car was brought in We asked to have it ready to go by five. We had appointments after that we didnt get the car until 6. We had to rearrange the appointments. This is not the only time this has happened.3 other times.
1/24/2020
Luther C. VERIFIED CUSTOMER
We were pleasantly surprised that the procedure (Courtesy Multi-Point Inspection) took a shorter period of time than expected. The Assistant Service Manager, Chris Choi, listened patiently to our concerns and was extremely helpful and friendly to us.
1/24/2020
CHERI S. VERIFIED CUSTOMER
I have a lease. It’s up next February
1/24/2020
Donnajean L. VERIFIED CUSTOMER
Everyone at FB of Newtown is especially nice and helpful’ Especially Steven Spolar and Jimmy Hargrave !
1/23/2020
LINDA S. VERIFIED CUSTOMER
Felt like I was being pushed into agreeing with numerous services. I called & requested an oil change & to check my car out . So Chris said that it’s recommended that I get a tune-up, change my coolant, change my cabin air filter, change my power steering fluid, change my transmission fluid, & tire rotation & wheel balance... . First i agreed, then I called back & said no. Just do oil change & tune up . Then he called back & said brakes are Recommended. Ok I agreed... Lord, my car is 2015, not 1915!!!’ He’s a very good salesman.. but are all these items really Recommend, & if so by who, Fred or Ford!!!
1/22/2020
David G. VERIFIED CUSTOMER
The technician had to be reminded to check the coolant level; otherwise, the device was satisfactory and took less time than expected.