Only issue was whoever parked my truck squeezed it into a spot so small and on an angle between 2 cars I had to force my way in without hitting my doors.
2/26/2020
Robin W. VERIFIED CUSTOMER
My service appt went very smoothly and Charles kept me informed all the way!
2/26/2020
WILLIAM B. VERIFIED CUSTOMER
Well done.
2/25/2020
Lisa D. VERIFIED CUSTOMER
Thank you for taking great care of my car.
2/25/2020
SHARON S. VERIFIED CUSTOMER
Good service Chris was very understanding
2/24/2020
Rajeshvari S. VERIFIED CUSTOMER
Michael was excellent service provider. Outstanding service.
2/23/2020
Robert A. VERIFIED CUSTOMER
Everyone was very helpful as always. Thank you
2/23/2020
Colleen L. VERIFIED CUSTOMER
Mike was very nice great service
2/23/2020
Thomas P. VERIFIED CUSTOMER
Charles is very responsive to customer requests. It was easy to schedule my service appointment. Vehicle was ready on time. A good experience.
2/23/2020
DANIEL F. VERIFIED CUSTOMER
Awesome service my truck sounds great thank you very very much
2/23/2020
Mark H. VERIFIED CUSTOMER
Mike and the service team at FB Newtown always deliver excellent customer service.
2/22/2020
Timothy C. VERIFIED CUSTOMER
Charles was very professional and helpful
2/21/2020
James C. VERIFIED CUSTOMER
The man that checked us in was slow. He took forever to process us in. Told me it would be 45 minutes and then after an hour and half when I checked on the car, he said he was processing it and would take another 5 minutes. I had to go up again and then he told me to go to cashier but it was free anyway because it was my first service and the paper he brought to cashier said it was free. He didn't understand how FordPass worked and looked completely baffled at his computer screen. He never offered us coffee or juice. I take my son's car to to Toyota in Doylestown and they have juice, snacks, individual coffees and stations to sit with computer while waiting. Your waiting room had nothing except some water bottles that weren't offered and a bunch of bored sales people sitting around not doing anything. The service people should be knowledgeable. And he should have checked the receipt to see no charge before dragging me to the register who said it says no charge. I called before I came and he couldn't answer a question about Fordpass and wouldn't look it up. He was clueless and it was the same man who took care of us when we came in.
2/21/2020
JAMES P. VERIFIED CUSTOMER
Working with Charles is always a great experience.
2/21/2020
Joe P. VERIFIED CUSTOMER
The appearance of the shop and waiting area are old and worn. The people are friendly and competent.
2/20/2020
Phoebe M. VERIFIED CUSTOMER
I am usually satisfied with my car service. However I had to call to see where my car was at. The service time was not provided correctly. Also I wish that I was told I was going to be charged around 1000 dollars rather than not
2/19/2020
Joann W. VERIFIED CUSTOMER
All good
I have been taking my cars to Ford Newtown for over twenty years.
Always happy
2/18/2020
Sharon S. VERIFIED CUSTOMER
Great service
2/18/2020
RYAN V. VERIFIED CUSTOMER
Always quick and great service at Bill marsh/Fred beans. They actually treat customers as people and not chances to get paid.