Erika King is great
Cilajet and detail made the Ram look spectacular
Your service men did an excellent job
2/1/2020
Barbara A. VERIFIED CUSTOMER
Yes, I will request Erika King for all my car needs. She is a very personal
Person and explained everything I needed to understand..
Thank you????
1/31/2020
Judy W. VERIFIED CUSTOMER
Erika was great. Her communication was good throughout the repairs and she was pleasant and professional.
1/30/2020
George Dewey. VERIFIED CUSTOMER
Redlands dodge has done a great job with the service on my vehicles , The appointments Getting the car service on a timely manner and with all the updates ,
1/30/2020
Joshua S. VERIFIED CUSTOMER
Nick was amazing as always. Best customer service we have ever had at a dealership.
1/30/2020
Sony S. VERIFIED CUSTOMER
A1customer service.
1/30/2020
Michael K. VERIFIED CUSTOMER
Great service
1/30/2020
Ruben A. VERIFIED CUSTOMER
Very prompt and knowledgeable
1/29/2020
Larry F. VERIFIED CUSTOMER
Erika and Franklin were incredible. They treated me with respect and kindness. They were personable and yet professional. They made my stay at Redlands Chrysler very enjoyable.
1/29/2020
Paul G. VERIFIED CUSTOMER
Nick was my service contact and he was very attentive in regards to the issues with the vehicle. He then repeated back the issues so their were no miscommunication. The truck was ready early and he kept me in the loop the entire time. Nick also provided some additional information about my truck and it’s service needs... Great personal service that will Keep me coming back because I know i can trust the services provided by Dodge.
1/29/2020
Karen I. VERIFIED CUSTOMER
Erika was fantastic. She followed thru on everything we discussed.
1/29/2020
Jeremyha L. VERIFIED CUSTOMER
By far the best service I have had. She communicated well from start to end. I made sure I understood the time needed to review the work. called me when it was reviewed (3 days before they were supposed to). It even called me about a part increase so we could get on the road faster with the van. This was the smoothest transaction there. You do have a couple of key players still there that make the process manageagle. Erika made this great for us
1/28/2020
Aaron V. VERIFIED CUSTOMER
She was respectful and communicated great with updates on my truck great attitude by far the shortest time spent there as well moved quickly and was professional
1/28/2020
Sylvia C. VERIFIED CUSTOMER
Still waiting for the part.
1/28/2020
James C. VERIFIED CUSTOMER
All off the reps were very pleasant to deal with. Brandon was helpful in getting the work done in a timely manner. I picked the vehicle up and checked it out when I got home. The receipt said that I was charged for a gallon of coolant which upon inspection had not been done because the level of coolant was WAY below the minimum line. Also the ‘beep’ on my alarm had changed from one beep (which I’ve used since purchasing) to two beeps. I drove back to the dealership and they put coolant in as promised however there was no explanation as to why my alarm sounds had changed and they were not able to correct it. I was told that they would coordinate a time that I could (once again) return and meet with the alarm tech to see what’s going on. In the past my alarm had gone off randomly and this was fixed (replaced)by the alarm specialist. I do not want to have this happen again as it was very unnerving. I look forward to having this issue taken care of and look fwd to the phone call. Thank you.
1/26/2020
Freddy A. VERIFIED CUSTOMER
Didn’t feel they really tried to find the problem with my car also when I had the service done to my back lights during the process of removing the back panel a light went out and the dealer is telling me they won’t fix it it will cost $264 in labor and $24 for the bulb which I don’t see why I am responsible for it also I’ve have my vehicle there multiple times and every time there’s something new
1/26/2020
German R. VERIFIED CUSTOMER
Great service from beginning to end. Nicholas was attentive and informative. Will be back every time I need service.
1/26/2020
Helen N. VERIFIED CUSTOMER
My Jeep is brand new. Love it
1/26/2020
Renato L. VERIFIED CUSTOMER
Erika is so wonderful!!! She is very interested in b what’s going on with our Jeep. And she follows up with us and keep us informed we will be going back to Erica for all our needs Thank You
1/25/2020
Danny H. VERIFIED CUSTOMER
There was a lack of follow up on vehicle status, and I was left without a vehicle for a few days. Per original discussion with service tech, I would have been able to get a rental, but was awaiting confirmation of issue to see if rental was covered. I discovered that the radiator had to be replaced twice after it was all taken care of. I call letting me know progress should have been given.