Nick is a true professional. He always keeps me updated throughout the repair process.
2/14/2020
Mike A. VERIFIED CUSTOMER
Nick has consistently been the best service guy down there. He’s the reason I keep coming back. He will call daily to give me updates on the status of our vehicles, and explains everything thoughtfully. I appreciate him going above and beyond. Thank you, Nick!
2/14/2020
Dale H. VERIFIED CUSTOMER
My service was handled in a timely manner by the staff and I was pleased with how professional and courteous I was treated. A true joy to visit this dealership!
2/14/2020
Bree G. VERIFIED CUSTOMER
Terrible customer service, our car was there for 10 days. We left three messages for Thomas and he never returned our call. Come to find out the car was diagnosed on Monday and today is Thursday and he still never called us. I showed up today and picked it up. I had no problem with the diagnosis or how long the car was there. Our issue is 100% with Thomas and the lack of communication. It’s so disrespectful to not return a customers call within a reasonable time frame. Not returning our calls at all ridiculous!! We will never coke back nor will our family or friends.
2/14/2020
John P. VERIFIED CUSTOMER
Superb customer service, will be back for many years to come!
2/13/2020
Rex H. VERIFIED CUSTOMER
Bad experience with lack of service and laziness of employees. Ok to call me if you like.
2/13/2020
Joann A. VERIFIED CUSTOMER
Franklin was extremely helpful in making our day easy
Everyone was friendly and helpful. We have had bad experiences with Redlands Chrysler jeep in the past but now I look forward to returning
2/13/2020
Vicki G. VERIFIED CUSTOMER
Thank you ????????????
2/13/2020
John P. VERIFIED CUSTOMER
I got my tires rotated but when I got in my truck my tire pressure was low. How could that happen?
2/13/2020
Hector S. VERIFIED CUSTOMER
Good gob!
2/12/2020
James N. VERIFIED CUSTOMER
The young man was competent in his job and polite and pleasant in his demeanor
2/12/2020
Orozco J. VERIFIED CUSTOMER
Shout out to Eddie thooo????
2/11/2020
Bill E. VERIFIED CUSTOMER
I would have liked to have been notified upon the completion of my repair/service.
I opted out of the ride home a was waiting in your customer lounge.
2/11/2020
Michael J. VERIFIED CUSTOMER
Your team answered all of my questions and wer very courteous!
2/11/2020
Lonny Y. VERIFIED CUSTOMER
A cabin filter was included in the work without authorization. A car wash and Chamois, free was included. It appears the service equaled the cost free, no car wash was done.
2/11/2020
Andrew M. VERIFIED CUSTOMER
I have been to other dealerships in the past and had nothing but problems and price gouging from them not to mention they caused more problems than I had brought my vehicle to them for... I recently moved to Redlands and thankfully was able to trust a dealership again! I could not have had any better of an experience than I did with you guys, your employees did an amazing job and gained my full confidence in your abilities to service my ecodiesel! Thank you!
2/10/2020
Jeffrey P. VERIFIED CUSTOMER
Appreciate the help from Nick. Very trustworthy service member. Thanks.
2/10/2020
Marizol A. VERIFIED CUSTOMER
Nicholas was very professional and gave exceptional customer service.
2/9/2020
Henry G. VERIFIED CUSTOMER
Nick the service representative provided excellent service.