Helpful and timely wait time. I was especially pleased with Mr. Niese’s honesty in services I already had vs what the code in my car was indicating I needed. I knew before going in that I had the service during another visit, but it was comforting to know he mentioned it & that I didn’t have to point it out first.
4/25/2021
Catharine Y. VERIFIED CUSTOMER
Had a wonderful experience as I have had every time before that. The service manager was very courteous and generous for letting me in without prior appointment for that day although I did make an appointment for coming Tuesday. My wife found out she will be out of town that day and would not be able make that appointment. Thanks from a very grateful customer.
Galib Yusuf
4/24/2021
Jessica G. VERIFIED CUSTOMER
A job well done.
4/24/2021
Barbara W. VERIFIED CUSTOMER
Service was find Jose was very kind when talking with me. I did express to him that my car was not wash on last service call. I was very please when I pick car up they did a great job and I want them to know I was very pleased.
4/24/2021
Donavon B. VERIFIED CUSTOMER
Great service
4/24/2021
Kathleen H. VERIFIED CUSTOMER
Edge guards that were installed on are a mess on the inside of the door. This needs to be corrected using touch up paint or some other color coordinated material.
4/24/2021
Marilyn G. VERIFIED CUSTOMER
Quick service
4/24/2021
Mary B. VERIFIED CUSTOMER
Very friendly staff and efficient mechanic. Very satisfied with time it took to service my vehicle and the complimentary car wash was more than I expected. Excellent experience. Will definitely come back. Thank you
4/24/2021
Kayla I. VERIFIED CUSTOMER
I have had my Honda serviced at 3 other Honda dealerships in 2 different states previously. No other dealership, including the one I bought the car from brand new, has been as good as Priority Honda of Hampton. The service department works so fast and effectively, and every employee has outstanding customer service. Thank you so much!
4/24/2021
Phillip S. VERIFIED CUSTOMER
There were several repairs I did not know about that were cancelled and I purchased my tires that she recommended I replace. And COSTCO SAID I HAD AT LEAST ANOTHER 5,000 MILES OR MORE BEFORE THEY WOULD NEED TEPLACEMENT
I AM NOT HAPPY WITH THIS SERVICE
4/24/2021
MICHAEL C. VERIFIED CUSTOMER
Satisfactory
4/23/2021
Lakeshia G. VERIFIED CUSTOMER
Today was the wrong service I had today. I didn’t have an good advice today.
I will say the manager Jeff is GREAT, if I have to keep coming for service I will make sure my appointment are with him. Jeff is every good, make sure I understand everything before I leave.
4/23/2021
Steven L. VERIFIED CUSTOMER
Jeff was extremely helpful and very personable. Very gracious and honest when hit me with a $1400 bill. I’ll be looking for Jeff the next time I bring my car in for service.
4/23/2021
Jason C. VERIFIED CUSTOMER
Everything was done perfectly. Communication on point, speed, and thoroughness were extremely exceptional. Thanks so much to everyone for the great work, and getting me serviced so quickly!
4/23/2021
Tenesha B. VERIFIED CUSTOMER
Jose did an excellent job making sure the paid services were completed in a timely manner. I had requested a complimentary car wash be done and this service could have been better. I have requested to come in next week to repeat this.
4/23/2021
Charlene R. VERIFIED CUSTOMER
Luv Priority Honda Hampton!
4/23/2021
RECLON W. VERIFIED CUSTOMER
I got home today and I checked under hood to check oil and discovered my engine cover is missing was not reinstalled on my engine. Other
Wise service was great air conditioner Wes repaired.
4/23/2021
Cailee H. VERIFIED CUSTOMER
They were ready to check me in when I arrived and it was ready when promised. Fast, friendly, professional service.
4/22/2021
OSCAR R. VERIFIED CUSTOMER
Donna provided professionalism mindfulness and helped me understand the services my vehicle was in desperate need of and the best solution. I could not have been more happy with my service and appreciate everything manufactur and Donna were able to do for my vehicle.