Jim Comey is great to work with. Very professional and personable.
A++++
3/16/2023
Charley W. VERIFIED CUSTOMER
Absolutely amazing and so nice.
3/16/2023
Brenda G. VERIFIED CUSTOMER
Donna was very professional. She let me know everything that was wrong with my vehicle. I was a able to get in my vehicle this time with no problems. Job well done.
3/16/2023
Anita C. VERIFIED CUSTOMER
Excellent customer service
3/16/2023
Rhoda W. VERIFIED CUSTOMER
Very helpful
3/16/2023
Ajay P. VERIFIED CUSTOMER
Everything was fine
3/16/2023
Delbert T. VERIFIED CUSTOMER
Thank you ????
3/16/2023
Linda C. VERIFIED CUSTOMER
The best in Hampton Roads.
3/16/2023
Patricia C. VERIFIED CUSTOMER
Excellent customer service.
3/16/2023
Eunice T. VERIFIED CUSTOMER
I like the fact that Elysia explained everything before they worked on my vehicle.
3/16/2023
Sabrina B. VERIFIED CUSTOMER
She didn’t call back with an estimate for carpet repair(as I requested). I said I didn’t want the repair done. It had already been done. She eventually said she wouldn’t charge me but then added the charge to the tire rotation price I was quoted. Special was 24.99 and when I paid it was 49.99, so she charged me for the carpet after all. It’s this kind of ‘service’ that keeps people from buying.
3/16/2023
Ida J. VERIFIED CUSTOMER
Bethany's Customer Service was exceptional!
3/16/2023
Kathy D. VERIFIED CUSTOMER
Bethany was friendly and honest. Much appreciated!!
3/16/2023
Barbara T. VERIFIED CUSTOMER
Great service
3/16/2023
Nichole S. VERIFIED CUSTOMER
Fantastic
3/15/2023
Janie T. VERIFIED CUSTOMER
Michael Knox was very helpful, friendly and professional . He has fantastic customer service.
3/15/2023
Dantae E. VERIFIED CUSTOMER
Excellent service
3/15/2023
Paul C. VERIFIED CUSTOMER
No need to contact me just wanted to let yall know michael was great but the service tech on the other hand was probably still sleep. After waiting over a hour for just a oil change I went to Michael to ask what was going on today because usually when I come right at 730 I'm usually gone by 8 no later than 815. He stated my truck was still in the back. I told him no I see my truck in the lot.The service tech never brought Michael the key or paperwork so Michael had to go to the back and get the key and paperwork from him. I can only imagine how long I would have been at the dealership if I haven't looked outside and saw my truck sitting there. Oh one more thing please ask the techs to not said they did something and they don't. They stated they did the carwash but my truck was bone dry but other than those few hiccups I had a great day.