The oil change package that I purchased when I bought the truck has been a huge blessing for me, and I’m aware that you have lost a lot of money on the deal. I’m sorry for your loss, but I’ll keep doing this every 5000 miles for the next 4 years at least.
11/6/2019
John I. VERIFIED CUSTOMER
Everything went great as always!
11/6/2019
Teresa B. VERIFIED CUSTOMER
Great customer service from the entire staff! Thank you
11/6/2019
Jason A. VERIFIED CUSTOMER
Excellent service, with great customer service, explanations, & details, with a good, cordial nature/customer atmosphere!! ????????????
Jason A
11/5/2019
Barbara W. VERIFIED CUSTOMER
Was able to replace my headlight in just a matter of minutes as a walk-in customer a few minutes before service dept closed for the day. Appreciate it very much.
Wish you still had late evening service department time.
11/4/2019
Phil C. VERIFIED CUSTOMER
You are welcome.
11/1/2019
Natasha B. VERIFIED CUSTOMER
I have been involved with two other Toyota service centers recently and this location is by far my favorite! Thank you!
10/31/2019
Terry L. VERIFIED CUSTOMER
The entire staff at Toyota service center is always exceptional.
10/30/2019
Mary P. VERIFIED CUSTOMER
Charles was awesome and I thank him so much for everything he did for me when I was there!!! Thank you Charles!!
10/30/2019
Rhonda M. VERIFIED CUSTOMER
You were great Thanks
10/29/2019
George S. VERIFIED CUSTOMER
Your attempts to get me to buy tires by refusing to do the alignment, and then charging me to “check” alignment, just cost Danville Toyota any further maintenance/ parts sales/ and new vehicle sales. I’m well capable of any repairs I need, so I’m also aware when someone tries to up sell stuff I don’t need, like rotors. And apparently you didn’t notice the rear curbside strut was bad. I’ll replace that myself also, Napa sells parts. Thanks for saving me all that money I was going to give your dealer so I run my business instead of repairing my own car.
10/28/2019
Penny F. VERIFIED CUSTOMER
John took excellent care of my untimely situation. Thanks to him and your team.
10/27/2019
Karen L. VERIFIED CUSTOMER
After my last visit I questioned if I wanted to continue to have my car serviced here however; Amanda the greeter, John in service, and the gentlemen that assisted me with a rental car, were the assurance I needed to return. I'd be remiss if I didn't mention the ladies in "the office", Ross B./Sales, and whomever touches my car in "the back". I drive out of my way to have work done here and the staff is the reason why!
10/27/2019
Jack M. VERIFIED CUSTOMER
We love coming to your dealership. Everyone is so friendly and caring! Charles was great getting our car taken care of. Thanks to Seth for helping us on our computer portion of our new Sienna! Thank you all!!
10/26/2019
Janet P. VERIFIED CUSTOMER
Charles had a focus to and provided Service excellence on this visit.
10/25/2019
Terri B. VERIFIED CUSTOMER
Always pleased with service department! Totally friendly & upbeat people.
10/25/2019
Felicia A. VERIFIED CUSTOMER
There were issues with me setting up my appointment. I was transferred to the service department then asked all my information by one person and they said someone will call you back shortly. Five days later I still had not received a phone call back from the service department so I ended up calling back to make appointment. I also had an appointment back in March and had trouble as well. I have been a loyal customer for many many years and I have never been this disappointed in Toyota.
10/24/2019
Chelsea S. VERIFIED CUSTOMER
I was told verbally over the phone that a problem I had entrusted the service department to fix had been fixed. However upon receiving my car I found that the car had not been serviced properly, the paperwork also reflected that. Then there was another issue listed on the paperwork that I had never mentioned.
10/24/2019
Ted S. VERIFIED CUSTOMER
I was satisfied with Tia Meeker performance.
10/23/2019
Penny M. VERIFIED CUSTOMER
Tia was very professional and attentive to my needs.