It always takes longer than I want, but Rob keeps me informed. Communication is the best. I’m a faithful customer. Thank you.
9/5/2020
Edgardo T. VERIFIED CUSTOMER
Great service as usual
9/5/2020
Mary P. VERIFIED CUSTOMER
I have always had good service from Hansel. I especially appreciate the pick up and delivery of my car during this Covid-19 time.
Thank you so much.
9/4/2020
STANLEY M. VERIFIED CUSTOMER
Woody is always polite and friendly. He takes good care of my KMX for me. Completely satisfied.
9/4/2020
Jonathan V. VERIFIED CUSTOMER
Anthony provided excellent service
9/4/2020
BARTON S. VERIFIED CUSTOMER
Overall the service was strong. Not exceptional but Certainly good.
9/4/2020
Paul V. VERIFIED CUSTOMER
The guys took care of a electrical problem I've had since I bought it. Bless them all and give them a raise.
9/4/2020
Steven J. VERIFIED CUSTOMER
Rob has been very conscientious in delivering consistent quality customer service throughput our family’s time with Hansel Ford.
9/4/2020
Marta K. VERIFIED CUSTOMER
Accidents will happen. I got my car back and everything seemed fine until I tried to make a phone call. Maybe somebody connected their phone while working on it. Also there's an engine icon that is now lit up. So I'm coming back tomorrow
9/4/2020
Jose D. VERIFIED CUSTOMER
Thank you Rob
9/3/2020
Brenda C. VERIFIED CUSTOMER
Woody is an extremely hard working positive person. Although the timeline of my repair was longer than expected. I had an early morning appointment on a Wednesday and my car was not seen by a technician until Thursday afternoon. That was a scheduling issue - although frustrating not Woody’s fault. My high satisfaction rating is for the service provided by Woody.
9/3/2020
John F. VERIFIED CUSTOMER
I was mostly satisfied.
I didn’t appreciate what seemed like up sell for additional services.
No need to contact me. Thank you.
9/3/2020
Lisa M. VERIFIED CUSTOMER
He was very nice and got the job done in only a few minutes
9/3/2020
Linda B. VERIFIED CUSTOMER
Great customer service and issue was resolved quickly.
9/3/2020
Adam S. VERIFIED CUSTOMER
I’ve been working with service manager Woody. And he has been exceptional. I want to point that out especially. We’ve had some tricky issues with the customized Ford raptor from Rocky Ridge and he has been advocating for me 100% and really thorough and going about the fixes. Terrific service. I’m very grateful
9/3/2020
Kimberly C. VERIFIED CUSTOMER
Always take my car to your shop, because always gotten great service with informative, honest answers.
9/2/2020
Mary K. VERIFIED CUSTOMER
Woody is very professional, thorough, and friendly! He’s a pleasure to wrk with!
9/2/2020
Martin R. VERIFIED CUSTOMER
Great job
9/2/2020
Marilyn C. VERIFIED CUSTOMER
We trust Woody's judgement and work ethic!! WE KNOW that when Woody is in charge of our servicing needs that our car will not be released until he is 100% satisfied that WE will be happy!!
Marilyn C