Way beyond the call of duty- and I am very grateful for it
10/15/2020
EDITH E. VERIFIED CUSTOMER
Woody does an amazing job of understanding any concerns I had, and made sure I was totally satisfied.
10/15/2020
WILLIAM R. VERIFIED CUSTOMER
Bob was very knowledgeable and very helpful.
10/14/2020
Paul V. VERIFIED CUSTOMER
Very personal level. When it was taking a while to pick up our car, because of understaffed he ran out and got it for us. Kudos to him.
10/14/2020
Jill F. VERIFIED CUSTOMER
Thank you Jorge.
10/14/2020
Chico A. VERIFIED CUSTOMER
David was exceptional...he was honest and transparent with the work that needed to be done on our vehicle...no more, no less...did not up sell us with work that did not need to be done...outstanding truthful service...
10/14/2020
Janet M. VERIFIED CUSTOMER
All is fine.
10/14/2020
Jorge G. VERIFIED CUSTOMER
thanks for the service
10/14/2020
Shanon T. VERIFIED CUSTOMER
For the most part the service was fine. It would have been nice to know you weren’t washing cars.
10/14/2020
MARGUERITE M. VERIFIED CUSTOMER
AJ is great. Very courteous, friendly and knowledgeable.
10/14/2020
Brian B. VERIFIED CUSTOMER
David was a pleasure to work with. I hope that Hansel rewards David for doing an excellent job. Thank you.
10/14/2020
John C. VERIFIED CUSTOMER
WOODY IS THE BEST!
Thanks
10/14/2020
Miriam A. VERIFIED CUSTOMER
Missed the complimentary car wash. I wonder why and if COVID affected this service. Dealers next door to you are washing cars now.
10/13/2020
STEVE H. VERIFIED CUSTOMER
Woody and Wayne were the best that’s why I always buy and bring my vehicles there keep up the good work stay safe and healthy out there
10/13/2020
Bonni G. VERIFIED CUSTOMER
Anthony was very nice to work with. He took the time to answer my concerns & I appreciated that.
10/13/2020
Dante S. VERIFIED CUSTOMER
David was absolutely amazing and don’t hVe enough good things to say about the experience. Thank you!
10/11/2020
Richard A. VERIFIED CUSTOMER
Well done. Thank you.
10/11/2020
Thomas D. VERIFIED CUSTOMER
Service manager was excellent! Thanks Rob appreciate your speedy resolve of my truck problem.
10/10/2020
Scott C. VERIFIED CUSTOMER
Most new cars I have bought give a car wash whenever it is brought in for any kind of maintenance or service. This was not the case with Hansel Ford, especially given that I bought the service plan. Otherwise the personnel was excellent and service was great.
Big difference in having washed cars from other dealers I have purchased from in the past though.
10/10/2020
Joey C. VERIFIED CUSTOMER
Woody went above and beyond his job title. He stood along side of me in not taking no for an answer. At anytime Woody could have just stepped back and wash his hands of the whole mess, but he didn’t. I would have no problem what’s so ever in recommending Hansel Ford to any of my friends.