THANKS FOR YOUR EVER-quick efficient service.
All's well!
Robert H
2/19/2020
Bonnie G. VERIFIED CUSTOMER
Absolutely satisfied! Jason was great. Makes me proud to be a Subaru owner.
Thank you!
2/19/2020
Kathleen T. VERIFIED CUSTOMER
Great service. It's a pleasure to come from Newbury Park to your dealership.
2/19/2020
Matthew S. VERIFIED CUSTOMER
Jason was competent, courteous and knowledgeable answering all my questions, even after my maintenance visit and I had left the dealership.
2/19/2020
Eugene S. VERIFIED CUSTOMER
Always pleasant with Kirby Subaru service.
2/19/2020
Carol P. VERIFIED CUSTOMER
I believe your greeting of new customers needs to be streamlined. Everyone should be greeted, their name should be taken and they should be served in order that they arrived. If appointments have been made all papers should be printed ahead of time and ready to go. Changes could be handwritten and then reprinted while the service was being performed. We had an appointment but we were shuffled off to the fast track person. So, two people who arrived after us got served first.
2/19/2020
Preston R. VERIFIED CUSTOMER
Quick, responsive, and wonderful team!
2/19/2020
Lawrence R. VERIFIED CUSTOMER
Took over a month to complete Repair very little communication advising on status of car not at all happy with the service I received I am normally happy with the service but not this time
2/19/2020
Miguel C. VERIFIED CUSTOMER
It’s was fine until I had to wait for almost 45 min for a loaner car, If somebody would have ask me to wait Then it would be ok. Then when it was time to pick up the car again they didn’t let me know that the car was ready And No car wash? What happen to the good old days a t Kirby???
2/19/2020
Samuel H. VERIFIED CUSTOMER
Everyone was super nice and super helpful!
2/18/2020
Bill W. VERIFIED CUSTOMER
Completely satisfied is a bit of an overstatement since this was the second time we had to bring car in for recall repair to passenger side airbags. But this is not an issue with Kirby Subaru generally, or Jason specifically. Still, we were not at all pleased to learn we were driving a car with a defective airbag, and potentially putting passengers at serious risk of injury (had defective airbag ever deployed), ever since the first recall repair. I’m sure some others were not so fortunate due to Takata’s (the airbag manufacturer’s) gross negligence.
2/18/2020
Linda O. VERIFIED CUSTOMER
Was processed quickly and efficiently.
2/18/2020
Lauren K. VERIFIED CUSTOMER
Jason was so helpful and communicative. He’s so nice and enjoyed my experience with him today.
2/18/2020
Bruno G. VERIFIED CUSTOMER
Dennis was excellent! A real asset to the Kirby Subaru company!
2/18/2020
Christo J. VERIFIED CUSTOMER
Perfect!
2/18/2020
Jennie N. VERIFIED CUSTOMER
Dennis was great!
2/18/2020
Naldi F. VERIFIED CUSTOMER
Gabby did a great job thank you for helping me
2/17/2020
Alex G. VERIFIED CUSTOMER
I am really satisfied with my maintence, as soon after when I had an issue/question they were able to answer my call and assist with any question or concerns I had.
2/17/2020
James G. VERIFIED CUSTOMER
Service people very nice
2/17/2020
Erika L. VERIFIED CUSTOMER
She was professional courteous and helpful. I walked in with no appointment and she was quick with the check in so that I could get to work by 9am. Thank you!