Jessica was very professional and nice! She came out to greet me and checked my mileage and everything else that she needed to do. Then she brought me into her office since it was cold out and also asked if I wanted to get a diagnosis since my check engine light was on. I was pleased with her help!
12/30/2019
Dajasha L. VERIFIED CUSTOMER
Very fast service and everything was explained in detail.
12/28/2019
Gilda S. VERIFIED CUSTOMER
She did a great job .
12/28/2019
James R. VERIFIED CUSTOMER
She was fabulous. I’m an early riser and those doors opened promptly @ 7 and I was on my way both days.
Tell her thank You.
Sincerely
Jim
12/28/2019
Crystal B. VERIFIED CUSTOMER
Always quick and accommodating. Thank you.
12/26/2019
Garnette T. VERIFIED CUSTOMER
just great service and experience.
12/25/2019
Anthony C. VERIFIED CUSTOMER
Very professional and knowledgeable and courteous
12/25/2019
Mahmoud E. VERIFIED CUSTOMER
Great customer service !
12/25/2019
Vicky F. VERIFIED CUSTOMER
Very happy with my experience and with the people who waited on me and the coffee! Thank you.
12/22/2019
Clarence J. VERIFIED CUSTOMER
Thanks for the great service!
12/22/2019
Trudi G. VERIFIED CUSTOMER
Racquel is a pleasure to work with. She had all the items repaired on time. The service dept. and all the mechanics do a great job.
Ed
12/21/2019
Ontari J. VERIFIED CUSTOMER
Jessica was amazing! She took extremely good care of me!
12/21/2019
Guy C. VERIFIED CUSTOMER
I bought my car from Acura Fairfield and have serviced it there from the start. Always great customer service.
12/20/2019
Zamir D. VERIFIED CUSTOMER
The service provided to me was outstanding, my service advisor Racquel handled all of my concerns, and made accommodations for my busy schedule.
12/20/2019
Alvin R. VERIFIED CUSTOMER
Great service!!! Ty!
12/20/2019
Terry G. VERIFIED CUSTOMER
She's amazing
12/19/2019
Brendan W. VERIFIED CUSTOMER
Racquel was amazing
12/19/2019
Henry B. VERIFIED CUSTOMER
Raquel is legit!
12/19/2019
Beatriz P. VERIFIED CUSTOMER
Freakin thank u
12/19/2019
Catherine K. VERIFIED CUSTOMER
I am completely satisfied with Raquel and customer service, they have been great and professional but not happy about my purchase on November 20, I have cosmetic issues and have taken my car back already more than a few times, the first time I took it back there was a gap between the passenger door where you could see the plastic, they fixed it, I mentioned about the dry water spots on outside wind shield, they used some kinda acid to remove it, I noticed that having the car less than 3 weeks that the back seat leather left bubbles/ dimples and my daughter only weighs 115 pounds, switched her from side to side and it happened on both sides, took it in today and Acura took it to an upholstery place to smooth it out, but I feel the quality of Acura seats not very good anymore unless you buy the top level Acura ...
I’ve owned an Acura 2006 TL in the past and traded my Infiniti G37 for this 2020 Acura TLX but I must say I’m having remorse and wished I’d look around more because a brand new car should be just that , A BRAND NEW CAR
Taking it in again tmrw for another thing in back seat of passenger side that needs to be looked at, customer service has been great but I’m not liking my Acura like I should ????. Catherine K