Our service was said to take 3-4 days. It took 2 weeks. It was fine that it took longer but would have appreciated a call and an update. We had to call and see what was going on.
8/29/2019
Avtar S. VERIFIED CUSTOMER
Jessica was wonderful at explaining the services to me and getting me a Lyft when the shuttle driver forgot about me after 45mins.
8/29/2019
Patrick M. VERIFIED CUSTOMER
I had an 8am appointment so I wouldn’t have to be there as long. To replace a part, I as told it would take 1-1 1/2 hours and it took 2 1/2 hours. On top of that, as I was leaving, the part that was fixed last time automatically fell apart on its own so i had to bring it back and another part will have to be ordered and I will have to drive all the way from Davis a third time. I’m not happy about this.
8/29/2019
Joan W. VERIFIED CUSTOMER
Stellar customer service. Thank you!
8/29/2019
Grisel M. VERIFIED CUSTOMER
Great customer service
8/28/2019
Tina M. VERIFIED CUSTOMER
Tia was ready to accept my vehicle at 7:45am. She gave me an accurate time of when the service would be completed and got me on my way as soon as I arrived to pick it up.
8/28/2019
Ruth V. VERIFIED CUSTOMER
Part Two -Jessica Waganer was my stellar service rep! A+
8/27/2019
Tyrone M. VERIFIED CUSTOMER
Racquel is always great. Very satisfied. Thank you.
8/27/2019
Golden G. VERIFIED CUSTOMER
Exceptional service concierge ???????
8/25/2019
Darlene P. VERIFIED CUSTOMER
Thank you. Everything was taken care of to my satisfaction. Everyone was wonderful. Great customer service!
8/25/2019
Ramon R. VERIFIED CUSTOMER
Ms. Jessica was a true professional who displayed her total commitment to her work by outstanding customer service. She ensured that she was on top of the situation when an issue came up with the shuttle service driver, Mr. Paul. She got on top of things again when a problem came up with the initial “Lyft” driver pick-up. Her persistence to get the job done was VERY COMMENDABLE!!! May you have more Ms. Jessica on YOUR TEAM. Thank you very much! ?????????????????? Ramon R
8/25/2019
Michelle S. VERIFIED CUSTOMER
It was a painless experience and I appreciated the transportation to and from my house.
8/25/2019
Sheila R. VERIFIED CUSTOMER
Tia is awesome!!! Thank you Tia for the great service!
8/24/2019
Irena M. VERIFIED CUSTOMER
Jessica was very attentive and compassionate, she really made the situation more tolerable.
8/23/2019
Barbara D. VERIFIED CUSTOMER
Racquet is very well organized ,courteous & professional,a real asset to your dealership.
8/23/2019
Barbara P. VERIFIED CUSTOMER
You are always so courteous and timely with your customers and a pleasure to do business with! Raquel in Fairfield was so friendly!
8/23/2019
Richard F. VERIFIED CUSTOMER
The service folks were great. I am just frustrated with the navigation system not being in sync with the heads up display. Today it was off again twice as I drove to Sacramento. I wonder if the sun beating on it makes a difference
8/22/2019
Tricia W. VERIFIED CUSTOMER
Jessica was awesome! Very knowledgeable and able to answer all my questions. She was also very professional, kind and personal all at the same time.
8/22/2019
David L. VERIFIED CUSTOMER
One of the boots are leaking. Why was the problem not fixed, under warranty?