Thank you to Ed G. Helped me out with my car. Me being a first time customer, made the visit and service go smoothly. Will continue to go Hopkins Honda for my car services. Thank you again.
8/27/2019
Harish C. VERIFIED CUSTOMER
My appointment was for 11:00 am. I arrived there 10 minutes early. I waited just outside the service area (In hot sun running my car.) I had to wait till 11:20 before any service manager came to even ask me about what was the reason I was there. It seemed you were short of help on that Friday. In any case, I thought, what is the purpose of making an appointment if a customer has to wait for another 30 minutes?
8/26/2019
Faith D. VERIFIED CUSTOMER
Josh was super nice & super helpful.
8/26/2019
Mattie L. VERIFIED CUSTOMER
Josh helped me with late night services because I worked in Berkeley and wasn't able to pick my car up business hours and he set up after hours pick up for me with the sales team and I truly appreciate that. thank you
8/26/2019
Linda D. VERIFIED CUSTOMER
I come to your service department from Dixon because of the the way Leon has
taken care of my vehicle & treated me. I feel he is honest, knowledgeable & professional. He has taken the time to answer any questions I have had & made me feel comfortable & informed of the process. He has given me an order of priorities when my budget is tight. This is extremely important to me, a widow with disabilities. He has gone the extra mile to help me. He is a kind man with a good heart! I’ve told a lot of people about my experience there.
8/25/2019
John V. VERIFIED CUSTOMER
Very professional.
8/25/2019
William M. VERIFIED CUSTOMER
Leon is always super nice and helpful. He’s helped my sister and niece as well.
8/25/2019
Julie J. VERIFIED CUSTOMER
When I picked up my vehicle, I noticed the new molding was installed poorly. Part of molding was sticking out, it looked worse then when I brought it in. They did manage to fix it ASAP. So I was not waiting long. There must have been a misunderstanding, I though both sides of molding would be fixed, only left side was replaced. So now I have to make another appointment for that. They replaced the AC, which works great again. You guys did have my vehicle for 10 days. I was upset that the molding was installed half ****, and now I have to make another appointment to get the right side fixed as well. I've purchased 3 new cars from you guys and I've always been happy/satisfied with your service. This last service was not to my satisfaction or my expectations.
8/25/2019
Valerie O. VERIFIED CUSTOMER
He was very professional, and very nice. Helpful with questions I asked.
Made the visit nice. I will definitely come back for the next maintenance check.
8/25/2019
Deborah F. VERIFIED CUSTOMER
Leon is a keeper!
8/25/2019
Greg F. VERIFIED CUSTOMER
He does things right.
8/25/2019
Mirna P. VERIFIED CUSTOMER
Mr Cobb helped me to my satisfaction.
8/25/2019
Sean J. VERIFIED CUSTOMER
Lassa was great about keeping me informed on status of my vehicle and was spot on regarding how long it would take to complete the work
8/24/2019
Lynn W. VERIFIED CUSTOMER
From a scale of 0 to 10, Leon rates a 12. He is a keeper!
8/24/2019
Isaline S. VERIFIED CUSTOMER
Leon has been taking care of my car for the last 4 years after my husband died. I trust him and he explains everything to me.
8/24/2019
Patrick P. VERIFIED CUSTOMER
Keep up the great work
8/24/2019
Teresa S. VERIFIED CUSTOMER
Lassa is very professional and knowledgeable person, he has exceptional customer relations skills. I would like to thank Lassa for helping me with the service for my Honda. I always feel welcome at Hopkins Honda and know that my cat will be taken care of.
8/24/2019
Douglas B. VERIFIED CUSTOMER
All scheduled services were accomplished and in addition they diagnosed the need for a new battery and installed it.
8/24/2019
Romeo S. VERIFIED CUSTOMER
Ed is friendly and easy to talk to. He is helpful in providing me additional information on car maintenance.