It took much longer to get it fixed, but Josh kept me informed and provided shuttle service when I needed it.
9/12/2019
Matthew F. VERIFIED CUSTOMER
Well done!
9/12/2019
Esmeralda O. VERIFIED CUSTOMER
I specifically mentioned prior oil stains on my door and brought it up. I was told the technician will be informed. As I drove off, I noticed dripped oil on the interior of the door.
9/11/2019
Delores W. VERIFIED CUSTOMER
Excellent customer service
9/11/2019
Ryan C. VERIFIED CUSTOMER
Very fast and great staff to work with
9/11/2019
Michael R. VERIFIED CUSTOMER
Ed is the epitome of what customer service is all about. Our choice to buy Honda veiled was predicated on our service experiences with Ed and how he handles our service needs and the respect he shows towards us. We hope that all service managers take a look at the model that Ed demonstrates and applies that to their daily dealings with Honda customers
9/11/2019
James M. VERIFIED CUSTOMER
Truly appreciated the personable, professional and knowledgeable service coordination Ed provided! Having someone You can trust to get the right things done at the right time and within budget is especially important to me due to the priceless and ‘precious cargo’ my van transports in its regular service.
9/11/2019
Emelinda . VERIFIED CUSTOMER
Excellent
9/11/2019
Jason R. VERIFIED CUSTOMER
It really **** that I bought my car from here only 2 years ago and my catalytic converter is no longer functioning properly. In addition it also **** that the part is not covered under warranty. I also made an appointment for 3:15 and I wasn’t helped until 3:40. I appreciate all the help from Josh, his customer service skills were excellent. I also did not appreciate that the cashier did not offer the current promotions until I brought it up. I understand that there is not much you guys can do about the faulty part but it makes me not want to ever buy a car from here again.
9/11/2019
Geeta C. VERIFIED CUSTOMER
Ed is absolutely the best thank you
9/11/2019
Marilea T. VERIFIED CUSTOMER
Lassa and Ed always take care of my car excellently. Lassa helped me today and it was great as always.
9/11/2019
Robert L. VERIFIED CUSTOMER
Josh goes above and beyond- keeping me up to date throughout the process.
9/11/2019
Shalon S. VERIFIED CUSTOMER
Wait was way too long for a customer with an appointment. 2 hours for an oil change.
9/11/2019
Charlesetta D. VERIFIED CUSTOMER
My car did not receive the oil change sticker in the window.
9/10/2019
Marco R. VERIFIED CUSTOMER
Took the car for an oil and filter change, had the appointment at 11 am,got there at 10:50 and they took almost 25 min just get me check in,they say it was going to be about an 1hour or 1:30 and they took almost 2 hours and I had to text to see if the car was ready, I also told them that the rear driver side need it and air and they put air but never re- set the switch...
9/10/2019
Paula T. VERIFIED CUSTOMER
Excellant service from Leo Cobb
9/9/2019
Doug C. VERIFIED CUSTOMER
I thought service representative Leon Cobb was very helpful and professional.