Give Leon a raise! He’s the best when it comes to customer service! i would love to come back on your location in fairfiled because everybody was helpful specially leon!
9/21/2019
Rita H. VERIFIED CUSTOMER
Greg was awesome! Very resourceful and patient! Great Customer service acumen!
9/21/2019
Carlton B. VERIFIED CUSTOMER
Mr Cobb was superb ????????????
9/21/2019
Jennine M. VERIFIED CUSTOMER
Joel was amazing!!! Leon has helped me in the past too ... and the woman that remembered me bc a rat was in my engine. Amaze. The shuttle guy was out Ill today. I tell ya people think I am weird from driving all the way to Fairfield when I live in Oakland. But this is where I bought “Whale Tail” yup that’s her name ... will keep bringing her to the mothership...
9/21/2019
Victoria G. VERIFIED CUSTOMER
Leon Cobb walked me through the damage appraisal and financial process in a way that increased my understanding and made me feel like a respected customer. Well done and thank you.
9/20/2019
Constantino P. VERIFIED CUSTOMER
If the radiator is installed properly, why da heck it move like that? It’s because. it’s not tight oh yeah it has lots of play .. who wants to drive a car on the freeway with loose parts?OMG lol.. Sorry but I still believe that it shouldn’t be moving like that and I request for a challenge whatever it’ll cost lolol I mean it..same thing with hard shifting I disagree and lastly I prefer to drive my vehicle with thermostat that opens to be honest because I’m pretty sure it’s not working (faulty thermostat) Could it be the thermostat sensor?
Also, I think the thermostat needs to be replaced
9/20/2019
Aesel C. VERIFIED CUSTOMER
There is “low tire pressure” signal in my car just noticed after it got home, needed to drive it to work in a hurry but could not. Everything should have been checked at the service place. There was a tire rotation done. This was not a problem before the service. This is bad service.
9/20/2019
Julius C. VERIFIED CUSTOMER
Lassa Olsen is very professional and knowledgeable. Very good advisor and the best we trust
9/20/2019
Lori H. VERIFIED CUSTOMER
Lassa always takes great care of me! Appreciate the extra mile he provides in service!
9/19/2019
Christopher E. VERIFIED CUSTOMER
Thanks Joel your the dopest
9/19/2019
Danielle H. VERIFIED CUSTOMER
Leon and everyone was nice and they helped me!
9/19/2019
William M. VERIFIED CUSTOMER
He was very helpful and pleasant
9/19/2019
Michelle V. VERIFIED CUSTOMER
Thank you for always taking such good care of our needs. Thanks for washing my car!
9/19/2019
Haden V. VERIFIED CUSTOMER
Greg was very personable and helpful
9/19/2019
Diana B. VERIFIED CUSTOMER
I was very pleased with how well Ed took care of me. I had previously been working with Don and was sorry to learn he was no longer there.
I missed the nice lady who used to be the cashier. The man who helped me on Monday was just not the same!
Thank you.
9/18/2019
Michelle G. VERIFIED CUSTOMER
Just wanna say Thank you!
9/18/2019
Carl E. VERIFIED CUSTOMER
Ed was polite, knowledgeable and served me in a most professional manner.
Great job!
Carl E
9/18/2019
George G. VERIFIED CUSTOMER
Excellent service in time.
9/18/2019
Erickson B. VERIFIED CUSTOMER
Very good
9/18/2019
Wanda K. VERIFIED CUSTOMER
First time Honda owner and the experience was great! Everyone was very nice and professional. Very happy with the service and I will be back. Thank you.