John was very helpful and his customer service is great.
10/5/2025
Jill L. VERIFIED CUSTOMER
I always have a positive experience with Norm Reeves Honda of Vista. I was running late and I called and the main thing that really made me feel so much better is that it was fine and to drive safe! I thought that was amazing! They always take excellent care of my car and I never feel like I’m being ripped off. I always feel like my car is being well taken care of! Even though it is far for me since I live in Temecula, I am OK with driving that far.
10/5/2025
William M. VERIFIED CUSTOMER
Friendly
10/5/2025
Toni D. VERIFIED CUSTOMER
Ernesto is excellent
10/5/2025
Steven B. VERIFIED CUSTOMER
Mr. Beck is always helpful. Very informative. I only want to deal with him. He knows the Honda vehicle extremely well.
10/5/2025
Adrian L. VERIFIED CUSTOMER
Service was excellent and Ramez was insightful and very helpful. Again the service had me in and out with the quickness which is a plus for me. I will continue to bring my business here.
10/5/2025
Richard P. VERIFIED CUSTOMER
Very professional, very knowledgeable of all information regarding my car services. Would definitely do business with John again. Thank you John!
10/5/2025
Stephanie B. VERIFIED CUSTOMER
Awesome customer service!
10/5/2025
Kim T. VERIFIED CUSTOMER
Thanks Hannah!
10/5/2025
Balwant R. VERIFIED CUSTOMER
John was a wealth of information.
He explained everything to me and gave me a timeline of when I should come in next. He helped solve several questions I had about my Honda CRV system.
He gave Great service.
10/4/2025
Nora K. VERIFIED CUSTOMER
John was great and my dissatisfaction wasn’t about him at all. It’s related to the service process: when I made the appointment, the person who I spoke with (who was great) told me a service advisor would call me to confirm that the service could be done. The advisor left a voicemail but I was in meetings all day so I texted the service number and asked them if the work could be done. I also emailed and asked if the work could be done. Nobody responded. That meant that the research on the part and the service wasn’t done and John had to do it when I got to my appointment. If the original service advisors responded to me and did that research, the part could’ve been ordered and I could’ve had the work done yesterday. Now I have to bring my car back again after the part comes in. Thats frustrating and not an ideal experience.
10/4/2025
Ronald C. VERIFIED CUSTOMER
She was nice
10/4/2025
Elaine E. VERIFIED CUSTOMER
He was very helpful .
10/4/2025
Jose G. VERIFIED CUSTOMER
John is very professional and very knowledgeable. Couldn’t have asked for a better advisor.
10/4/2025
Jacob R. VERIFIED CUSTOMER
Ariel was a great service advisor that kept me well informed and explained everything clearly. The technicians did an amazing job diagnosing and fixing the issue in a timely manner. 10/10 great job all around
10/4/2025
Brad H. VERIFIED CUSTOMER
Excellent & courteous service
10/3/2025
Frank Y. VERIFIED CUSTOMER
The work was completed as scheduled. The Service personnel were friendly and knowledgeable. They were happy to answer my many questions about my new car.