Ernesto has consistently provided us with superior service vis a vis our 2020 CRV hybrid. Thank you, Ernesto (you deserve a raise!) and thank you, Norm Reeves, Vista!!
8/28/2025
Robert M. VERIFIED CUSTOMER
My experience with Norm Reeves Honda - Vista was excellent. Ramez is personable, set expectations that were met. He is perceptive and I look forward to working with him on my next visit to the dealership for service. Sincerely, Robert M
8/28/2025
Keith R. VERIFIED CUSTOMER
A nice experience with the car care I received
8/28/2025
Casi W. VERIFIED CUSTOMER
Excellent service
8/28/2025
Anna L. VERIFIED CUSTOMER
He is always helpful.
8/28/2025
Victor N. VERIFIED CUSTOMER
Ernesto Arellano was very informative and helpful. 10/10 service today! Thank You!
8/28/2025
Elia O. VERIFIED CUSTOMER
Very Happy , with Ernesto Arreyano very profesional and Happy with the service , Thanks
8/28/2025
Evern M. VERIFIED CUSTOMER
Ernesto was professional and efficient from beginning to finish of my service at your Car Service Center. He is very knowledgeable. He explained everything thoroughly. I appreciate the exceptional Customer Service.
I came to Norm Reeves Service Center because I have received less than poor customer service from other Honda Service Centers. Your customer care did not disappoint. You have a returning customer. I will be certain to share my experience with others in my circle. I was highly, impressed with the courtesy ride to my work by Lyft.
Thank you,
EMosely
8/28/2025
William F. VERIFIED CUSTOMER
Ernesto kept me informed on the progress of my repairs.
Great fast service.
8/28/2025
Osmar E. VERIFIED CUSTOMER
The advisor was very friendly, talked me though everything, Gabe me an accurate time, and even prepared for upcoming tune up that was need. I greatly appreciated the service .
8/27/2025
Shane M. VERIFIED CUSTOMER
Would stop using lift. Was picked up from the dealership and the dude took me on a full circle when I lived .6 miles away. Ride turned into a 1.4 miles ride instead. Miss Martinez was great though. Very helpful and assisted me with my vehicle problems extremely well.
8/27/2025
Nicholas R. VERIFIED CUSTOMER
Quick & excellent customer service.
8/27/2025
Joanne P. VERIFIED CUSTOMER
Great care and advice.
8/27/2025
Ghassan A. VERIFIED CUSTOMER
Sal was amazing,
8/27/2025
Lisa C. VERIFIED CUSTOMER
I like that he gave me an idea of future service needed
8/26/2025
Joseph A. VERIFIED CUSTOMER
Ernesto was very helpful
8/26/2025
Ryan A. VERIFIED CUSTOMER
John Beck is great asset to your service team. Great communicator, very helpful and responsive, and always kind. This is at least the 2nd time he has helped me and he is always on his game. Everyone else I’ve encountered has shown similar traits so high marks all around. Thank you, John and the Service Team!
8/26/2025
Edward M. VERIFIED CUSTOMER
Great customer service
8/26/2025
Ilyana M. VERIFIED CUSTOMER
Ramez was very helpful with preparing me for possible outcomes of what my diagnostic might turn up, but gave me peace of mind about pricing and solutions. This was also the first time that I was offered to have my car washed before I left which was something small but helped to cross something off of my to do list, which I appreciated.
8/26/2025
Ormand H. VERIFIED CUSTOMER
Ernesto is a great service advisor. Car looked great inside and out. Thanks for all the extra fluid changes and cleanings. The total price for all the work was exceptional. Thanks again.