John is professional, transparent about the cost, and order of each service my vehicle needs. I appreciate the quality of service I always receive at Norm Reeves.
12/22/2025
Kathy S. VERIFIED CUSTOMER
Respond to my texts
12/21/2025
Ia Y. VERIFIED CUSTOMER
Pablo was friendly, quick, efficient, and informative. Great guy. Deserves a raise.
12/21/2025
James C. VERIFIED CUSTOMER
Very good job. Thanks
12/21/2025
Haylee T. VERIFIED CUSTOMER
Ramez was amazing. He was very knowledgeable in the service our Honda passport required. He was genuine, and provided us with great customer service. 10/10 would recommend!
12/21/2025
Angel M. VERIFIED CUSTOMER
Ernesto deserves a raise. He’s always provided me with the best service and is always attentive
12/21/2025
Alberto C. VERIFIED CUSTOMER
Highly appreciate your staff who are professional and FRIENDLY.
12/20/2025
Lydia M. VERIFIED CUSTOMER
Thank you for the excellent service and for always taking such good care of my car! Thanks again, - A very happy customer.
12/20/2025
Stephanie C. VERIFIED CUSTOMER
Good communication, fast turnaround
Service advisor took the time to explain the service completed and the status of my car
12/20/2025
Geno V. VERIFIED CUSTOMER
I feel I get personal attention from Sal.
12/20/2025
Regina C. VERIFIED CUSTOMER
John Beck was professional and courteous. He provided detailed information about the recall. My only question would be my invoice with zero cost for a recall did state performed complimentary multi point inspection and tire pressure inspection. Neither of these items were performed as the vehicle did not leave the service drive up lane and no technician reviewed the vehicle. It was discovered in driveway the vehicle did not have the recall affected product installed.
12/19/2025
Jon V. VERIFIED CUSTOMER
Mike was friendly, amicable and professional. I was pleased with the service provided
12/19/2025
Shannon F. VERIFIED CUSTOMER
She was an absolute pleasure and very professional and courteous.
12/19/2025
Alexander K. VERIFIED CUSTOMER
Phillip the Service Manager was also attentive and so nice!!! I drive over an hour to have my car serviced at Norm Reeves. And there is one reason.
Phillip cares! And I'm so glad he has returned. He is an asset!!! Jesse who was my first service advisor and who l miss!!! Advised me to connect with John Beck. John is a pleasure to work with!
12/19/2025
Hector . VERIFIED CUSTOMER
Mike was friendly. He was efficient and he worked hard to get my Accord serviced quickly. Thank you Mike!
12/19/2025
Melissa L. VERIFIED CUSTOMER
It's pleasant to put my car in today. It's a huge plus to let Lift pick and drop us, thank you.????????
12/19/2025
Lewis L. VERIFIED CUSTOMER
Ernesto is always professional, courteous and helpful. He is an asset to your company.
12/18/2025
Arturo A. VERIFIED CUSTOMER
Very good service
12/18/2025
Kayla M. VERIFIED CUSTOMER
Mike was great!
12/18/2025
Abhijit A. VERIFIED CUSTOMER
Mike Holbrook took the time to clarify all my queries. He was prompt with communicating things and offered very courteous and professional customer service. I felt valued as a customer. Mike is an asset to your team.