Ernesto was great! He made everything so easy, had great customer service. Answered every question/concern. Very please with every visit here.
7/14/2022
Angela E. VERIFIED CUSTOMER
Ernesto is awesome! He makes sure his customers are very well taken care of and that they understand everything going on.
7/14/2022
Mary P. VERIFIED CUSTOMER
Jessica Johnson was very gracious and professional! She gave me updates throughout my visit and made my visit very nice. If I could've opened this survey; I would've given her all the highest marks!
This location was perfect! At my arrival, Cristian quickly approached my vehicle and instructed me where I should go. Very courteous young man!
After I checked in with Jessica; I met Alex (service technician) who was also helpful and friendly.
You have a fantastic team at Norm Reeves in Escondido - my home Honda service center is in Westminster. Thank you for making my visit a positive one
7/14/2022
Jim F. VERIFIED CUSTOMER
Call me. Long answer.
7/13/2022
Keith S. VERIFIED CUSTOMER
Jessica was professional and got the work done in about one hour. Good job.
7/13/2022
Jen S. VERIFIED CUSTOMER
Ernesto provided fantastic customer service! He was personable, helpful, and understanding. I felt like a person, not just a sale.
7/12/2022
Hector M. VERIFIED CUSTOMER
Excellent service
7/11/2022
William M. VERIFIED CUSTOMER
Your team was able to fit me in for emergency key replacement services without an appointment. I really appreciate them going the extra effort to take care of my problem. Thanks
7/11/2022
Gerardo A. VERIFIED CUSTOMER
Great service as always third time coming will definitely recommend. Thanks Jessica!
7/11/2022
Elizabeth A. VERIFIED CUSTOMER
Great customer service by Ernesto
7/11/2022
Hamid M. VERIFIED CUSTOMER
Fantastic job. Five star.
7/11/2022
Lee G. VERIFIED CUSTOMER
Omar is very professional. I will bring my car back for sure.
7/10/2022
Arie D. VERIFIED CUSTOMER
Jessica was very helpful and professional.
7/10/2022
Lydia M. VERIFIED CUSTOMER
Thanks for your excellent service.????
Thanks for the future plan of my car maintenance . I’ll be back when my time comes. Thanks again.
7/10/2022
Sam T. VERIFIED CUSTOMER
Good
7/9/2022
Trevor A. VERIFIED CUSTOMER
My visit to Norm Reeves Honda Superstore in Vista was outstanding! The personnel were very professional and Omar kept me in the loop with everything regarding my vehicle. I’ve had my vehicle serviced here twice and both times were a remarkable experience.
7/9/2022
Mary P. VERIFIED CUSTOMER
Thank you to josue . he always updating me regarding the service that they need for my car and also very friendly and cool, i really appreciate it. Very satisfied!
7/8/2022
Violeta R. VERIFIED CUSTOMER
Mr Omar Atilano has been very professional. He explains the service process and then offers me options. He also offers the option to wait for the car or Lyft option and that makes it easy to continue working and not waiting there for several hours.
7/7/2022
Sharon H. VERIFIED CUSTOMER
Richard was terrific. He was very patient as we worked through issues with our insurance. The new windshield looks great. Thank you very much