Jessica is truly a professional! I look forward to getting my Pilot serviced because she always has a smile for her customer and always makes me feel like I am the only one even though I know she is booked. Definitely a PLUS for your service dept!
1/18/2023
Larry F. VERIFIED CUSTOMER
It was handled professionally and completed sooner than expected
1/17/2023
Pak L. VERIFIED CUSTOMER
Good service
1/17/2023
Vito C. VERIFIED CUSTOMER
Great, Jessica was Awesome look forward to her being my service person next time
1/17/2023
Jaquelina M. VERIFIED CUSTOMER
Good customer service and explanation of the service my car received
1/16/2023
Sandra B. VERIFIED CUSTOMER
My only issue is the fan should be turned all the way up before releasing it to the customer. Twice I’ve picked up my vehicle to hear loud racket when turned up the fan due to rodent debris.
1/15/2023
Storme L. VERIFIED CUSTOMER
Omar is ALWAYS great to work with! He takes the time to get to know his customers, and he is very knowledgeable.
1/15/2023
Minh N. VERIFIED CUSTOMER
Omar is very conscious with his job and very patient with his client .
I’m really trusted him!
1/15/2023
Hector M. VERIFIED CUSTOMER
Great service
1/15/2023
Sandra S. VERIFIED CUSTOMER
Jessica is outstanding in every way. I would give her 11 out of 10! We've never had a service professional better.
1/15/2023
Marisa H. VERIFIED CUSTOMER
Josue is extremely kind, personable, and professional. I have been told by family members and friends to stop taking my old **** 2006 Honda Accord to Norm Reeves in Vista, but I refuse to listen to them. The customer service that I have received thus from Josue, Ernesto, and Jessica have been authentic. I believe in customer service that is transparent, open and honest. Hopefully, Norm Reeves appreciates the mentioned employees and the authentic customer they provide.
1/15/2023
Paul K. VERIFIED CUSTOMER
Cristian was great.
1/14/2023
Richard B. VERIFIED CUSTOMER
Professional and courteous.
1/14/2023
Richard S. VERIFIED CUSTOMER
Great job Ernesto!
1/13/2023
Gregg W. VERIFIED CUSTOMER
Jessica was very helpful as aways hope she helps me next time
1/13/2023
Stacy E. VERIFIED CUSTOMER
Thank you well done
1/13/2023
Paulino P. VERIFIED CUSTOMER
Ernesto was very helpful polite and excellent service advisor. He advised me on what my car needs like I mentioned very polite and respectful. Definitely be back with this service.
1/13/2023
Leslie R. VERIFIED CUSTOMER
Omar was a kind person to calmly walk through complaints I had. That is the mark of a good customer service rep. I appreciate his help today and clarifications.
1/13/2023
David H. VERIFIED CUSTOMER
Jessica is amazing! I am beyond satisfied with my treatment on my visit to norm reeves Honda. Jessica was very professional but also personable and I appreciate that. I will be back soon to finish all the work Jessica suggested that I do. 10/10 stars.