As I mentioned to Josue's Supervisor, Josue goes above and beyond in providing excellent customer service.? Additionally, he explains everything thoroughly.
1/24/2023
Charles P. VERIFIED CUSTOMER
Outstanding customer service from Jessica. I am thoroughly pleased with the service dept and all who attended to my vehicle. The cost of service was also excellent. Many thanks and kind regards to all.
Chuck and Patricia Padgette
1/24/2023
Sam S. VERIFIED CUSTOMER
Great job
1/24/2023
Johnathan T. VERIFIED CUSTOMER
Thank you !
1/24/2023
Marc O. VERIFIED CUSTOMER
I am please that my issue was resolved
1/23/2023
Sara B. VERIFIED CUSTOMER
Thank You Jessica for taking such good care of my car!
1/23/2023
Sandy . VERIFIED CUSTOMER
Ernesto really went above & beyond to answer any questions, was detailed about my service & ETA. Very helpful & polite.
1/22/2023
Linus Y. VERIFIED CUSTOMER
All the people I dealt with were really nice and friendly.
Your prices are very competitive!
1/22/2023
Andrew . VERIFIED CUSTOMER
Omar is great! He always provides me with excellent service ????
1/22/2023
Cher D. VERIFIED CUSTOMER
Ernesto is what I call the a pitta me of customer service. He is the Director of first impressions. A great reflection on the company and representing Honda. He always provides the best experience especially when I have any service issues this last service he went above and beyond, he ensure that I was well taken care of That I received my rental vehicle he dealt with the insurance company and believe me that needed a lot of patience. He’s always extremely professional, greets you with a smile, and has exemplary follow up skills. He is an asset to your team there at Honda. Honda should be proud to have someone exemplify all of the skills listed above. Ernesto is one of the best advisors I’ve encountered. Thank you!
1/22/2023
Valerie B. VERIFIED CUSTOMER
Ernesto Arellano, was very helpfull, courteous, and has a pleasant personality.
1/22/2023
David H. VERIFIED CUSTOMER
Jessica is the best service writer I have ever seen.
The only reason I came back was because of her friendly service.
1/22/2023
Dave L. VERIFIED CUSTOMER
Jessica was friendly and got the vehicle taken care of. Thanks again.
1/22/2023
Grace C. VERIFIED CUSTOMER
Great job...thank you so much knowing that you took care of my car and now I'm safe on the road...May God bless you back...thank you again
1/22/2023
Ricardo G. VERIFIED CUSTOMER
Ernesto was very helpful and professional definitely great customer service.
1/22/2023
Maria M. VERIFIED CUSTOMER
Friendly and very helpful, professional.
1/21/2023
Charles S. VERIFIED CUSTOMER
Great job all around
1/21/2023
Carol C. VERIFIED CUSTOMER
I have had the same issue happen three times to my brand new 2022 Honda Pilot, with only 3200 miles. I expect the same issue will happen again and will need to bring the car back in. I feel like I am being blamed for the issue with the car, which is absolutely not the case. The battery has been replaced twice now (once we replaced it on our own, after calling Triple A and today the dealer replaced the battery again). This is unacceptable for a new car. Please feel free to call to discuss further.