I recently brought my vehicle into Honda for an oil service, and I couldn’t be happier with the experience. Sal was friendly, knowledgeable, and kept me informed throughout the process. I mentioned to him that my car was driving funny and he reassured me that they will take a look to see what the problem is. A few hours later, Sal notified me that a new starter was needed. He reassured me that this issue was under warranty and took care of the repair with no problems at all, which made everything stress-free. It’s such a relief to deal with a service department that stands behind their work and values their customers. Thank you for making it such a positive experience!
2/26/2026
Andrew P. VERIFIED CUSTOMER
Very smooth at explaining and reviewing items. It was a smooth and good experience. Things were done timely manner as explained. Good job Hanna
2/26/2026
James M. VERIFIED CUSTOMER
Mike came out to greet me almost immediately. Very friendly. Went over everything that needed to be done on my car. He kept me up to date with all the repairs being done. 5 stars for this guy.
2/26/2026
Bhawna D. VERIFIED CUSTOMER
Service was quick and satisfactory
2/25/2026
Robert D. VERIFIED CUSTOMER
Hannah was wonderful. She got us in and out fast and efficiently. You need to give her a raise. I'm not surprised...Norm Reeves Honda has always treated us right. Thank you.
2/25/2026
Gina T. VERIFIED CUSTOMER
Ernesto provided exceptional service as usual. He is very pleasant and knowledgeable and my car was ready within the projected window. He offered me a loaner car and saved me money using my coupon from Norm Reeves. I look forward to working with him on the future.
2/25/2026
Scott G. VERIFIED CUSTOMER
Got in early for my appointment with no problems. Service was quick and painless.
2/25/2026
Alisa Marie. VERIFIED CUSTOMER
Ramez was wonderful to work with. He was clear, prompt, efficient, and easy to get a hold of. I would love to have him as my service rep anytime! (Though ideally not too soon)
2/25/2026
Leeza F. VERIFIED CUSTOMER
Ramez was incredibly friendly, helpful and proactive during my visit.
2/24/2026
Dianne B. VERIFIED CUSTOMER
Very friendly and great service!
2/24/2026
Rafaela A. VERIFIED CUSTOMER
Muy buen servicio me encanta como me ayudan con mis servicios muchas gracias
2/24/2026
Lito V. VERIFIED CUSTOMER
Knowledgeable, great customer service skills & very informative. Tire asset for Honda.
2/24/2026
Danny E. VERIFIED CUSTOMER
Hannah was extremely helpful and professional.
2/24/2026
Kwiye K. VERIFIED CUSTOMER
Sal is the best! He is always so welcoming and always exceeds my expectations of all around wonderful customer service. Any questions are always answered and I always feel so well taken care of. Thank you so much!
2/24/2026
Olga M. VERIFIED CUSTOMER
Excelente servicio
2/24/2026
Rosa L. VERIFIED CUSTOMER
Yes, John kept me updated with the services needed at this visit as well as informed me with services needed at my next scheduled maintenance.
2/24/2026
Joanne V. VERIFIED CUSTOMER
Everything was very timely and I appreciate the service. Thank you
2/24/2026
Christine J. VERIFIED CUSTOMER
John was Absolutely fabulous in not only his customer service relations but also his kindness.
You should be proud to have him on your team!
2/24/2026
Sandra M. VERIFIED CUSTOMER
Everything was great.
2/22/2026
Cynthia . VERIFIED CUSTOMER
Job got done the same day. Friendly and professional.