Ramez provided excellent customer service and resolved a coupon matter for me with the Service Manager.
1/30/2026
Jill A. VERIFIED CUSTOMER
Hannah was professional, quick to respond, and explained each service. Overall, a wonderful experience.
1/30/2026
Kirk M. VERIFIED CUSTOMER
Excellent customer service.
1/30/2026
Alex L. VERIFIED CUSTOMER
I’m honestly impressed by how professionally Pablo works with clients. He was quick, polite, and very respectful. If more people in customer service were like him, life would be a lot easier.
1/30/2026
Ebony P. VERIFIED CUSTOMER
Ernesto was amazing in helping me understand my services, as this was only my second oil change on my CRV. The video recap that I got was very informational! I had questions about one of my keys and he was able to help answer those questions as well
1/29/2026
Sidney S. VERIFIED CUSTOMER
Excellent service advisor - Hannah. Explained clearly and kept on schedule.
1/29/2026
Henry E. VERIFIED CUSTOMER
Mr. Pablo was very perfessional and kept everything updated through out the service of the vehicle, 10/10
1/29/2026
Hugo L. VERIFIED CUSTOMER
Excellent service
1/29/2026
Juan G. VERIFIED CUSTOMER
Hannah was amazing. Extremely kind and professional!
1/28/2026
Matt G. VERIFIED CUSTOMER
Mike Holbrook was my service representative at the counter. His customer service acknowledge of the system in which he works. Is that a high level. Mike went above and beyond to help me get my Honda back in running condition and service all the things that needed to be handled. I can’t thank Mike enough for his help!
1/28/2026
Heidy C. VERIFIED CUSTOMER
Ernesto is always helpful and attentive with whatever I need for my services , he’s very informative of what my vehicle needs and explains to detail what needs to be taken care of. It’s always great servicing at Honda !! No complains
1/28/2026
Ralph G. VERIFIED CUSTOMER
Ernesto is a very professional and attentive service manager. Check-in was a breeze and made for a very pleasant experience. I’ve always thought that your dealership runs a very competent service department and today’s visit was exactly what I was looking forward to. Thank you Ernesto and the whole team at Norm Reeves. Ralph G
1/28/2026
Luis G. VERIFIED CUSTOMER
I had an excellent service experience with Mike Holbrook. He was professional, knowledgeable, and went above and beyond to ensure everything was handled smoothly. I was completely satisfied with the quality of the service and the attention to detail. I would highly recommend Mike Holbrook to anyone looking for outstanding customer service. Thank you for a job well done!
1/28/2026
Salva V. VERIFIED CUSTOMER
Great job Mike! In and out
1/28/2026
Jeanne F. VERIFIED CUSTOMER
Mike was really great. Took a lot of time to answer my questions. I will be requesting him next time. Thank you Mike
1/28/2026
Landon C. VERIFIED CUSTOMER
Ernesto was very helpful and very respectful. I would 10/10 take my car back because of him
1/28/2026
Andres G. VERIFIED CUSTOMER
Gracias por todos los detalles que me informaron sobre las futuras reparaciones,y realmente aprecio el servicio y la honestidad de Ernesto arellano.oncce again thank you so much for the service.
1/28/2026
Jennifer W. VERIFIED CUSTOMER
Great service provider. Thank you
1/28/2026
Neil S. VERIFIED CUSTOMER
Ramez was great. Very considerate and quick service
1/28/2026
Christine B. VERIFIED CUSTOMER
Ernesto was super friendly and understanding. He got me in and out of the dealership quickly while making sure everything was done to my satisfaction