John Beck provided outstanding service from start to finish. He took great care of my car, which had a major issue, and kept me and my sister updated throughout the entire diagnostic process.
He was very transparent with the inspection and repair process, and everything was handled professionally. What really impressed me was how much effort he put in, including reaching out and coordinating everything to make sure the repair went smoothly.
John went above and beyond by helping with the insurance process, which made everything much easier and less stressful. Thanks to him, my car is now back to normal and running perfectly.
I truly appreciate his professionalism, communication, and dedication. Highly recommend asking for John Beck if you want someone who genuinely cares about your vehicle and your situation!
3/21/2026
Miriam G. VERIFIED CUSTOMER
John went above and beyond to always make sure I felt taken care of.
3/21/2026
Diana B. VERIFIED CUSTOMER
Great customer service and on time.
3/21/2026
Richard F. VERIFIED CUSTOMER
On time promised
3/21/2026
Antelma C. VERIFIED CUSTOMER
Excelente
3/20/2026
Star L. VERIFIED CUSTOMER
John was great at explaining what was going on with the problem in the system. It’s a joy to work with him. He’s so informative.
3/20/2026
James B. VERIFIED CUSTOMER
All good
3/20/2026
Anna H. VERIFIED CUSTOMER
Service and staff were great but estimated car to be done at 12:30 only to sit and wait till 2:00 with out any communication or apology ????
3/20/2026
Alicia S. VERIFIED CUSTOMER
El Sr Salvador, es siempre muy amable y sonriente con los customers, me encanta su actitud…. Honda tiene un excelente customer service representative.
3/20/2026
Melissa A. VERIFIED CUSTOMER
I really enjoyed my first service at Norm Reeves Honda . I was greeted when I drove in with kindness and a smile . My service advisor Mike Holbrook is very knowledgeable and a pleasure to talk with . The technician was very efficient and provided a complete print out of my car diagnostic assessment . Thank you ! . See you again in the future . God blessings always . Melissa
3/20/2026
Elihu R. VERIFIED CUSTOMER
I appreciate the friendly and polite service. Very professional
3/19/2026
Ruben L. VERIFIED CUSTOMER
Excellent service
3/19/2026
Linda E. VERIFIED CUSTOMER
Amazing service. The Manager Phillip even reached out to American Honda on my behalf to resolve an issue with my vehicle. Very happy to call Norm Reeves my dealership.
3/19/2026
Beverley G. VERIFIED CUSTOMER
Everything was fine.
3/19/2026
Guzel G. VERIFIED CUSTOMER
Thank you so much for your help and perfect service.