I want in for front brakes and rotors resurfacing. The mechanic accidentally started working on the back brakes and resurfaced them then I had to wait a extra hour . Now my back brakes are making a grinding noise it wasnt making before
8/1/2023
Christopher C. VERIFIED CUSTOMER
Jessica was great, very helpful and thorough.
8/1/2023
Rocio B. VERIFIED CUSTOMER
Cristian was very respectful, understanding, and caring I was able to comfortably talk to him about my concerns. I was very highly satisfied with the job!
8/1/2023
Atef Ramzy. VERIFIED CUSTOMER
Thank you all
8/1/2023
Adrienne C. VERIFIED CUSTOMER
Excellent customer service. Very prompt, professional and nice.
8/1/2023
Mccartney G. VERIFIED CUSTOMER
Jesse was awesome. Thank you!
8/1/2023
Joe T. VERIFIED CUSTOMER
Ernesto was friendly and courteous. However he called me “Boss” which is something I don’t care for. He could respond with calling someone by their name, Sir or Miss which would be more appropriate. While waiting one of the other service members came walking around offering waters to customers which I thought was great. Thank you my wife loves her CRV.
8/1/2023
Richard T. VERIFIED CUSTOMER
I appreciate the work and attention to take care of my vehicle
8/1/2023
Fabiola B. VERIFIED CUSTOMER
Cassandra Calderon was extremely helpful. She answered all my questions in a timely manner. She provides great customer service.
8/1/2023
Mark P. VERIFIED CUSTOMER
Jessica Johnson was excellent in her communication and customer service. Jessica was able to work with me to get my vehicle prepared for our 3200 mile road trip, even through the challenges of not having all the parts. I would highly recommend working with Jessica and plan to for my future repairs and services.
7/31/2023
Mark P. VERIFIED CUSTOMER
Jessica Johnson was excellent in her communication and customer service. Jessica was able to work with me to get my vehicle prepared for our 3200 mile road trip, even through the challenges of not having all the parts. I would highly recommend working with Jessica and plan to for my future repairs and services.
7/31/2023
Maria G. VERIFIED CUSTOMER
Excellent job
7/31/2023
Benjamin G. VERIFIED CUSTOMER
Miss Johnson will restore the kindness this world needs.
Her service and professionalism was top tier.
7/30/2023
Mark A. VERIFIED CUSTOMER
Ms. Cassandra was wonder and very nice and great to talk. Really appreciate her getting me in and out!!
7/30/2023
Evan U. VERIFIED CUSTOMER
Thank you! Great service as usual!
7/30/2023
Jaycee B. VERIFIED CUSTOMER
Cass did a great job and my experience was fast and easy.
7/30/2023
Wookie V. VERIFIED CUSTOMER
Thank you Christian Alaniz,
Your kind customer service
Is appreciated, my Honda was serviced and washed clean,
Your proficient and competent
manner is the reason I will continue to have Norm Reeves Honda service my Honda,
thank you, Mr. Wookie V
7/29/2023
Alex K. VERIFIED CUSTOMER
Jessica did a great job listening and addressing my issues.
7/29/2023
Yasmin P. VERIFIED CUSTOMER
Ernesto was very helpful and super informative! Thank you!!
7/29/2023
Deanne M. VERIFIED CUSTOMER
I am extremely happy with repairs, service and Jesse’s handling of everything ! You all are GREAT and I am very thankful that you are in Vista .