Sal was extremely knowledgeable. Great customer service, very professional and friendly.
3/3/2026
Ramon Javier. VERIFIED CUSTOMER
Excellent service, very professional and very friendly, thank you
3/2/2026
Jorge L. VERIFIED CUSTOMER
Ramez was very professional and made sure my service was a good experience. Definitely one of my best services, customer service wise
3/2/2026
Shane . VERIFIED CUSTOMER
I recently visited Norm Reeves Honda Vista for an oil service. During my previous visit, I was informed by a member of the service team that I had one complimentary oil service remaining. Based on that information, I returned expecting that final service to be covered.
Unfortunately, during this visit I was told that the complimentary service was no longer valid. The person I spoke to back in September 13 told me I still have a free service and let me know that it will be due in 6 months which is in March. Knowing that I brought my car today the 28th of February.
What was most disappointing was not just the charge itself, but the lack of clear communication and the overall customer service experience during this visit. I asked to talk to a manager and they said no manager is available today.
I had planned to continue bringing my vehicle here for future oil changes and maintenance, but this interaction has made me reconsider.
I hope management takes this feedback seriously and works toward clearer communication and improved customer service for future customers.
3/2/2026
John Z. VERIFIED CUSTOMER
My service was completed quickly and efficiently. Shout out to my service advisors John and Hannah. Keep up the great work
3/2/2026
Alex V. VERIFIED CUSTOMER
Great & quick service!
3/1/2026
Isbelina M. VERIFIED CUSTOMER
Excellent customer service!
3/1/2026
Edward G. VERIFIED CUSTOMER
Overall awesome experience
3/1/2026
Yavonne B. VERIFIED CUSTOMER
Brendan was helpful, polite and took the time to answer all of my questions.
3/1/2026
Kentavius C. VERIFIED CUSTOMER
Ernesto was great!
3/1/2026
Anthony S. VERIFIED CUSTOMER
Ramez was very professional and a very handsome young man and helped me out with services ????
3/1/2026
Robert H. VERIFIED CUSTOMER
John explained everything that would be done and checked the car's service record because it was the first time that this car had been there after we bought it elsewhere. My service hit John's lunch break, but he told me that he was leaving and pointed out who would finish my billing if the car was do e by his return. That was nice.
2/28/2026
Maria S. VERIFIED CUSTOMER
Mr Barbosa provided excellent customer service by being very detailed in his explanations of the services provided. I left knowing my vehicle is ready for a safe roadtrip. Thank you for always keeping me updated.
2/28/2026
Katherine M. VERIFIED CUSTOMER
Pablo was great!
2/28/2026
Justin . VERIFIED CUSTOMER
Mike is very professional and trustworthy.
2/28/2026
John R. VERIFIED CUSTOMER
Ramez greeted me immediately and was so friendly and professional.
He went over my requested service and suggested a tire rotation in addition to the oil change. He included a coupon, which I really appreciated.
Everything went smoothly and the communication was excellent!
2/28/2026
Patricia L. VERIFIED CUSTOMER
The salesman who helped us was Jose Perez, not Pablo Barbosa. He was wonderful!