Ernesto was very helpful. He keep me updated on everything. The service was wonderful and quick. Thank you for everything
4/28/2026
Susan S. VERIFIED CUSTOMER
They all work together to get me out of there quickly! Ernesto is the best!
4/27/2026
Augustine O. VERIFIED CUSTOMER
Very satisfied he explained what it need to be done to the car
4/27/2026
Schquiita J. VERIFIED CUSTOMER
The service advisor was great my issues was with person who initially made my appointment over the phone , Due to not a complete follow through I wasted a Saturday and time from work ... Appointment was rescheduled but this was not a great customer service experience.
4/26/2026
Michael F. VERIFIED CUSTOMER
For years I've used independent services for my vehicle but for the past year this service center aNorm Reeves Honda has changed my perspective of dealership service centers
4/25/2026
Cullen P. VERIFIED CUSTOMER
Sal was great!
4/25/2026
Karen W. VERIFIED CUSTOMER
Pablo is a delightful person and was a joy to work with. He gave exceptional customer service! I wish I had more interaction like I did with Pablo, with other people in customer service roles. 5 stars!
4/25/2026
Saeed S. VERIFIED CUSTOMER
John is very professional and accommodating. Very happy with him and looking forward to working with him in future.
4/25/2026
Francisco H. VERIFIED CUSTOMER
Sal went above and beyond! He really did his best to ease the stress of not having a working vehicle.
4/25/2026
Shanon P. VERIFIED CUSTOMER
John was very helpful and helped tremendously
4/25/2026
Karen D. VERIFIED CUSTOMER
Pablo is the consummate professional! Very knowledgeable with a pleasant demeanor!
4/25/2026
Suzanne R. VERIFIED CUSTOMER
Timely and professional
4/25/2026
Kendrick L. VERIFIED CUSTOMER
Sal did great explaining everything I needed for my A1/4 service. I did get an alert late that my multi point inspection was complete that was noted as 3:45 but didn't receive until 5:15. I then rushed to pick up my car before closing at 6. Could've been a bit smoother for a busy Wednesday. Thanks!
4/24/2026
Edward G. VERIFIED CUSTOMER
John was very helpful and thorough.
4/24/2026
Connie B. VERIFIED CUSTOMER
Was told I would be contacted when services were needed/done. No one called, I had to call close to closing. Was told by another employee they would check and call me back, 5:30pm, never got a call so I had to drive to dealership at 5:50 pm. Services req where not completed and ones that they said they would get back to me about I was still partial charged. After the last time large mistakes with my CRV, this service was for my Civic, I will go back to the Carlsbad dealership.
4/24/2026
Isabel G. VERIFIED CUSTOMER
Ramez is always attentive, professional, communicative, and helpful. I trust his input and appreciate the initiative and attention he takes when communicating about my car's needs.
4/24/2026
Pamela T. VERIFIED CUSTOMER
Hannah is amazing. She always takes the stress off and goes the extra mile. Best service advisor out there. Hands down. Thank you Hannah!
4/24/2026
Beverly T. VERIFIED CUSTOMER
Ramez was very prompt, knowledgeable, and friendly.
4/24/2026
Keith R. VERIFIED CUSTOMER
Hannah was superb with customer service today.
4/23/2026
Tony S. VERIFIED CUSTOMER
Your team at Norm Reeves Honda - Vista always provide great and friendly service.
Thank you!