Phillip really went and beyond to make sure my issue was taken care of.
4/8/2026
Michael M. VERIFIED CUSTOMER
Mike was great. Very friendly and nice
4/8/2026
Lisa C. VERIFIED CUSTOMER
John was very professional and accommodating. He helped me understand what was essential and offered solutions.
4/7/2026
Kim T. VERIFIED CUSTOMER
Thanks John, I appreciate your professionalism and Customer Service service! See you the next time
4/7/2026
Kathy S. VERIFIED CUSTOMER
Good service. Knows a lot about our car. Kept us informed.
4/7/2026
Erin V. VERIFIED CUSTOMER
Both Mike and Brenden were very helpful. Got everything I needed done for my car. Mike was great with helping get my car checked in and serviced. Brenden was extremely helpful in stepping up to assist when the service department was super busy so that customers didn’t have to wait too long.
4/7/2026
Katherine B. VERIFIED CUSTOMER
Brenden Pedrotti was professional & personable.
4/7/2026
Jorge R. VERIFIED CUSTOMER
Pablo was very attentive and professional.
4/7/2026
Alicia B. VERIFIED CUSTOMER
Communication during my recent (first ever) service visit was unacceptable. My car was slated for a midday pickup, but I spent the entire afternoon chasing an update via calls and texts with no response from the service team. After reaching a different department at 3:30 PM, I finally learned the car had been ready for hours. I had to rearrange multiple meetings due to this silence. Extremely disappointing experience.
4/6/2026
Susan S. VERIFIED CUSTOMER
The guys are so great! I appreciate them!
4/5/2026
Carlos R. VERIFIED CUSTOMER
Mike was very professional and straight to the point.
Perfect service!
4/5/2026
John M. VERIFIED CUSTOMER
Hannah was a ROCKSTAR!
4/5/2026
Shihjung C. VERIFIED CUSTOMER
Good customer services
4/5/2026
Priscilla . VERIFIED CUSTOMER
Hannah and the whole team were great
4/5/2026
Fredy A. VERIFIED CUSTOMER
Thank you hannah for helping me out with my vehicle needs! Great service team at norm reeves honda vista.
4/5/2026
Grecia C. VERIFIED CUSTOMER
Ramez did an excellent job. He answered all of my questions clearly and took the time to explain everything in a way I could understand. I felt very comfortable working with him and appreciated his professionalism and attention to detail.
4/5/2026
Bradley R. VERIFIED CUSTOMER
John was very responsive and helpful. He consistently provides a high level of knowledge and service.
4/5/2026
Mary S. VERIFIED CUSTOMER
Sal was very knowledgeable about what work could be done on my car. Since I just came in for an oil change, I feel like I was pushed through the process too quickly. He quoted me a price of $1000 and told me I could use a $100 coupon. He had me sign quickly and before I knew I’d signed for over $1600 worth of work. And I was misinformed about all the completed work lasting for 7 years. Come to find out, Phillip informed us that some of the work only lasts for 3 years. Perhaps that was just part of Sal’s sales pitch but I’m on a fixed income and this expense hits me hard. Thank you very much to Ms. Wilkes for helping to improve the outcome.
4/5/2026
Eric C. VERIFIED CUSTOMER
Sal was helpful and courteous. Appreciate the service team here at Norm Reeves Honda Vista
4/5/2026
Clara Minerva. VERIFIED CUSTOMER
He offers excellent customer service!! Very accessible and easy to communicate with! 5 stars all around!