Recently had my oil changed and now this routine required maintenance.In and out in two and a half hours. Everyone just as professional as before.Planning my rear brakes in in two weeks.
2/20/2026
Julie M. VERIFIED CUSTOMER
Sal was friendly, personable and quick. I have dealt with him in the past and his service is always 5 star. He is very comfortable to work with.
2/20/2026
Kathy L. VERIFIED CUSTOMER
Ernesto was very helpful!
2/19/2026
Haakon M. VERIFIED CUSTOMER
John went out of his way to help me with questions that I had. He had the answers and was very friendly. I felt comfortable with his knowledge.
2/19/2026
Jonathan S. VERIFIED CUSTOMER
Pablo was very professional. I enjoyed working with him.
2/19/2026
Robert G. VERIFIED CUSTOMER
John was great. Very knowledgeable. I have always had positive experiences with the service department, and this was no different. I’ll be back in a couple of months.
2/19/2026
Russell P. VERIFIED CUSTOMER
Gre5
2/19/2026
Shadi T. VERIFIED CUSTOMER
Thank you so much for your help with my car yesterday! Mr. Pablo I m really happy with the service and truly appreciate your kindness and professionalism. It was great .
Thanks again!
2/18/2026
Yoselyn . VERIFIED CUSTOMER
Really helpful with providing information about my car
2/18/2026
Perry N. VERIFIED CUSTOMER
Ernesto was totally professional and considerate. Made me feel comfortable and ensured I understood the best course of action needed for the continued safe operation of my car.
2/18/2026
Rudy O. VERIFIED CUSTOMER
Thanks
2/18/2026
Frank . VERIFIED CUSTOMER
Pablo was really nice. Very professional and courteous. I would love to always have to deal with him. I found him to be very honest and forthright.
2/18/2026
Alonzo D. VERIFIED CUSTOMER
Really good service with ramzy
2/18/2026
Susana J. VERIFIED CUSTOMER
Brenden was very professional and my car was serviced quickly. I will recommend norm reeves Honda.
2/18/2026
Russell P. VERIFIED CUSTOMER
Good job
2/17/2026
Daryl B. VERIFIED CUSTOMER
Excellent
2/17/2026
Antelma C. VERIFIED CUSTOMER
Excelente
2/17/2026
Jeffrey A. VERIFIED CUSTOMER
Nice work! Fully resolved all of the “Assist Codes” that appeared post battery charging performed according to the Honda owners manual. ????????
The engine bay cleaning was exceptional. Ernesto was very professional and explained the service activity in detail. Overall, the service exceeded expectations. Again, Nice Work!
2/17/2026
Stacy H. VERIFIED CUSTOMER
I had to bring brand new 2025 Pilot in 2/9 and 2/11. The second time in resulted in my car having to be left. The issue was the SRS system saying there was a problem. I brought it in on 2/9 and they checked everything and couldn’t find the issue. The next day it was on again. I couldn’t bring it in until the next day. The dealership paid for a rental car and said they needed it for 3-5 days. On 2/12 I was told the part was in so I said I could come and get it. I was told to wait until the next day. When I spoke with Mike he said they wanted to keep testing it by driving it. I told him that doesn’t make sense as there was never an issue while driving, that it was only when I started it in the morning. I come to pick it up and find out they put 105 miles on my car. I was then told they filled the tank to what it was when I dropped it off. Basically I was being told they don’t usually put gas in. I had to drive back and forth two times for my BRAND NEW vehicle. I’m shocked that they couldn’t think of anything like fill the the tank. Extremely disappointed and this is my fifth Honda. I’ll stick with Honda but will need to find another dealership.