Norm Reeves Honda Vista Auto Repair Service

Super friendly and helpful!

I don't like the attempt to "upsale" and extort money from customers

Ernesto was fantastic! He was professional, courteous, provided updates and offered options for the repair. Additionally, he was patient when I was not.

Sal was very thorough in explaining the work that needs to be done. As always, Norm Reeves Vista has excellent service!

I liked how Jana was able to get my car into the mechanic so quickly. I also appreciated her attention and for taking care of me as a customer.

Ernesto was great! Although it was a busy day, he showed me around the guest areas and personally retrieved my car when it was done. Would gladly come back to see him again!

He was very friendly and helpful. Made the process very simple and easy

Jana was friendly and assisted me immediately upon arrival. She was helpful in getting me a Lyft ride home. She called me & told me my vehicle was ready 4 hours earlier than anticipated. She also helped me get Lyft ride back. She was quick to help me when I came to get my vehicle. She was very helpful and made the appointment a great experience.

Outstanding service, Salvador was attentive to all my questions, concerns and would highly recommend Salvador to family and friends. Thank you, Honda for providing excellent service.

Ernesto was very helpful and straight to the point!

I think this was the first time that I had the privilege of working with Ernesto. While my car needed minimal work today, I was really impressed with his level of service, sense of urgency and customer care

Jesse is great! He is a pleasure to work with, always communicative and on top of things!

Exceptional Service and Professionalism: A Review of Vanessa Alvares, Norm Reeves Honda Superstore Service Advisor My recent experience with Vanessa Alvares stands out as truly exceptional. Her professionalism, knowledge, and genuine care for her customers make her an outstanding representative of the Honda brand. Upon entering the dealership, I was greeted by Vanessa with a warm smile and a friendly demeanor. She immediately put me at ease, which is a rare quality in the automotive industry. Her ability to connect with customers on a personal level is a testament to her exceptional communication skills. Vanessa's knowledge of Honda vehicles and their maintenance requirements is impressive. She took the time to explain the necessary services for my vehicle in detail, ensuring that I understood the importance of each task. Her recommendations were based on the manufacturer's guidelines and her own experience, which gave me confidence in her expertise. Throughout the service process, Vanessa kept me informed of the progress and any updates. She was always available to answer my questions and address any concerns I had. Her attention to detail and commitment to customer satisfaction are commendable. Moreover, Vanessa's professionalism shone through in her interactions with her colleagues. She worked seamlessly with the service technicians, ensuring that my vehicle was serviced promptly and efficiently. Her teamwork and dedication to providing the best possible service are evident in the quality of her work. In conclusion, my experience with Vanessa Alvares, Honda dealership service advisor, was nothing short of exceptional. Her professionalism, knowledge, and genuine care for her customers make her an outstanding representative of the Honda brand. I highly recommend her to anyone in need of automotive service and maintenance. Vanessa Alvares is a true asset to the Honda dealership and a shining example of excellent customer service.

Christian was great! However, the estimated wait time was 1 hour… I waited over 2 hours!! Not good! Then I got in my car and the cabin filter cover was on my seat and No cabin filter was inserted. Christian took care of that.

Jesse was great from start to finish.

Gracias por su atención . Súper rápido y muy amable.

Professional and made the visit an easynone

Jesse’s great!! It’s really nice to have a “go to” guy in the service department. He’s always very helpful, and very personable.

Very satisfied thank you

The service we received was very professional and completed properly as promised.