I always appreciate how welcoming and accommodating Jesse is, along with the whole crew from parking my car and hanging out in the waiting areas. Thank you all ????????
4/1/2025
Shirley T. VERIFIED CUSTOMER
I received excellent professional service
4/1/2025
Chris C. VERIFIED CUSTOMER
Thank you for fitting me in today
4/1/2025
Apolonio P. VERIFIED CUSTOMER
Good job you guys
4/1/2025
Ben P. VERIFIED CUSTOMER
Jesse was Awsome!! Excellent with communication and scheduled everything right away. Thank you Jesse
4/1/2025
Anthony Q. VERIFIED CUSTOMER
Really glad I had Saul as my service representative. He kept me updated the whole time and made scheduling my car maintenance simple and easy. Highly recommend this place over places like jiffy lube. The care they put into the work surely surpasses that of other places.
3/31/2025
Not Provided. VERIFIED CUSTOMER
Your service department has always been great. This past visit resulted in a new vehicle purchase, so I will be dealing with service regularly for scheduled service n our new vehicle
3/31/2025
Matthew H. VERIFIED CUSTOMER
Ernesto did a great job. Most important he communicated along the way re status of inspections and when vehicle was ready for pickup. Very professional and our experience was 100% positive. Good job!!
3/31/2025
Jim T. VERIFIED CUSTOMER
Thanks Ariel for your customer service, excellent. Fuel pump recall replacement went well, although we had to return wiith below half tank of fuel, but that was ok. We didn’t agree on anther recall but that’s the technician’s point of view. That’s also ok, thanks for serving our CR-V.
3/31/2025
Dennis N. VERIFIED CUSTOMER
Took 2 hours for oil. There were behind due to power outage. Lobby is excellent
3/30/2025
Leslith G. VERIFIED CUSTOMER
Always helping me out in any way he can. Very happy to have a service technician like him. Caring about customer satisfaction over all. Thanks Ernesto for all you do!
3/30/2025
Matthew T. VERIFIED CUSTOMER
Ernesto provides the best customer service. His attention to detail is always appreciated
3/30/2025
Linda S. VERIFIED CUSTOMER
I had a wonderful experience at norm Reeves Honda. John Beck provided exceptional customer service. He went out of his way to provide me with a rental car after diagnosing. The problem in my car was going to take a week to repair. His excellent communication, skills, personalized service, frequent updates of my vehicle, and his ability to explain these details was just fabulous. I will recommend Norm Reeves to my family and friends and will definitely be back to purchase my next vehicle. John Beck is an outstanding human. Your business is fortunate to have such a stellar employee. He deserves a raise.
3/30/2025
Erica S. VERIFIED CUSTOMER
Good service ????
3/30/2025
Michael M. VERIFIED CUSTOMER
The buying, service and financing process was truly amazing. Throughout the process I was treated like family and Will, Phillip and Sasha were truly the best of the best and excellent representatives of your company.
3/30/2025
Yvette A. VERIFIED CUSTOMER
Ernesto was very time efficient and was helpful with answering my questions and he got my car out sooner than expected which was helpful for our busy Saturday. Will be coming back with my Honda care plan on my car and hope to only have him as the service advisor
3/30/2025
Jaime C. VERIFIED CUSTOMER
Ariel was great! She was very communicative and I’ll continue coming here for all service needs.
3/30/2025
Robert H. VERIFIED CUSTOMER
Thank you! Keep up the good work ????
3/30/2025
Muhammed S. VERIFIED CUSTOMER
I couldn’t reach anyone before I come for the pickup. I tried 2 hours. Texting and calling.