Sal was very friendly and kind and very attentive to make sure I got my situation fixed and a speedy process
6/4/2025
Michael A. VERIFIED CUSTOMER
Ramez thoroughly explained the details of all the service provided for my vehicle. He also updated me on the service that would be needed in the future. Both were very helpful to me. He also volunteered some paint touch up body work through Honda.
6/4/2025
Mauricio E. VERIFIED CUSTOMER
Great customer service
6/4/2025
Kim R. VERIFIED CUSTOMER
My service was great from the time I drove up until I drove away!!!
Very happy with my experience:)
6/4/2025
Edgar A. VERIFIED CUSTOMER
Awesome and friendly customer service thank you
6/4/2025
Christine W. VERIFIED CUSTOMER
Very knowledgeable service person. Answered all our questions.
6/4/2025
Greg C. VERIFIED CUSTOMER
Jesse was very helpful.
6/3/2025
Don M. VERIFIED CUSTOMER
The inspection recommended rear brakes. The car has less than 26K miles and the original tires still look new. The brakes make no sounds, no smells, and stop perfectly. Makes me feel like the entire inspection was suspect.
6/3/2025
Santos G. VERIFIED CUSTOMER
Excellent customer service
6/3/2025
Marvin Mathias. VERIFIED CUSTOMER
Jesse was excellent and professional
6/3/2025
Canyuan W. VERIFIED CUSTOMER
Solved my problem effectively with professional manner.
6/2/2025
Robert R. VERIFIED CUSTOMER
When I dropped my car off for repair, my car was clean and recently washed. After 2 days in the shop for repairs, my car was covered with bee frass, bird poop and dust. It was absolutely filthy and disgusting! Washing my car before returning it to me would represent good customer service by Norm Reeves Honda!
6/2/2025
Kayla A. VERIFIED CUSTOMER
First, our service was with Joseph Guerrero, Tommy, and Justin in finance. Second, we enjoyed the overall service. There were opportunities for us to talk about the price and options available and we feel that we were heard/ listened to. The only “complaint” we would have would be the fact that the alarm system that is put in the cars without an option to not have it, was a bit unfair. It adds extra money onto the price that the buyer isn’t expecting so making that optional would’ve made the whole process that much better. Thank you all for helping us get our first family car!
6/1/2025
Balinda K. VERIFIED CUSTOMER
Representive Alias was very friendly, enthusiastic, knowledgeable and very helpful and professional.
She represented your company in an excellent manner.
Nice to know that there are still people who enjoys their and gives 100 %.
6/1/2025
Lynn And. VERIFIED CUSTOMER
Ariel was wonderful and very helpful.
6/1/2025
Lisa B. VERIFIED CUSTOMER
John is always very helpful, courteous, knowledgeable when I have my car serviced.When I have questions he answers them promptly.
6/1/2025
Henry K. VERIFIED CUSTOMER
Informative and knowledgeable, made it a seamless process.
6/1/2025
Vickery N. VERIFIED CUSTOMER
John Beck was professional, courteous, and highly helpful with everything I needed. I could not have asked for better or more comprehensive service. I could not be more satisfied.
6/1/2025
Jaycee B. VERIFIED CUSTOMER
Ramez was wonderful. He was thorough and asked questions. I appreciated his care.
6/1/2025
William M. VERIFIED CUSTOMER
You guys went above and beyond for this warranty repair. Please be assured when I get the survey I will give full good marks