James was responsive and delivered the service with Excellence!
12/11/2020
Contance B. VERIFIED CUSTOMER
James Shriver was professional, knowledgeable, friendly and prompt. All in all an excellent Customer service rep!
11/12/2020
BRENDA K. VERIFIED CUSTOMER
No I was not satisfied with my service that I received at Hohen Cadillac and CARLSBAD reason being is before I took my car in it was working perfectly fine after I left the dealership one week later my car was excited to experience emission issues with back a few days later they have the issue resolved and I still have the same issue and no I am not satisfied with the service that I received at this dealership thank you
11/12/2020
Christopher R. VERIFIED CUSTOMER
Dan was easy do deal with and explained what was going to done on my truck!
11/11/2020
Jim G. VERIFIED CUSTOMER
The front left strut replacement has been rescheduled due to parts department error. Also, in the past GMC service included a car wash has that policy changed?
11/10/2020
TED M. VERIFIED CUSTOMER
James Shriver was amazing as always!! I am very disappointed that Cadillac which has always been so great about customer service which is why we keep buying Cadillac, GAVE ME A DIRTY CAR BACK! Very disappointed in lack of care.
11/10/2020
Jack J. VERIFIED CUSTOMER
Great service
11/7/2020
Robert S. VERIFIED CUSTOMER
No need to. We discussed it.
11/7/2020
Clifton P. VERIFIED CUSTOMER
Dan conducts himself in a professional manner at all times and I greatly appreciate that. Please convey my "job well done to him." Thank you.
11/6/2020
Linda C. VERIFIED CUSTOMER
Very professional and nice
11/6/2020
Brad G. VERIFIED CUSTOMER
Was told that the work would be done same day. Almost nothing was done by late in the day.
11/6/2020
Alfredo R. VERIFIED CUSTOMER
I ordered a part, I didn’t get the part after one month, I had to cancel.
11/6/2020
Linda S. VERIFIED CUSTOMER
I am so happy to know when I drive up with whatever problem I am having, he is right there to take over!
11/6/2020
Elizabeth M. VERIFIED CUSTOMER
James is wonderful!!
11/5/2020
Dave G. VERIFIED CUSTOMER
So far I have had good experiences with Carlsbad Gmc Service. My experience with North County Gmc Escondido, where my very first oil change was performed, was a disaster. Glad to have a competent service department in my area.
Thanks
11/5/2020
LINDA G. VERIFIED CUSTOMER
They did a great job
11/5/2020
Walter D. VERIFIED CUSTOMER
Jay continues to give me the confidence to return over and over again for superior car maintenance and customer service. Thank you Jay!
11/5/2020
Ryan D. VERIFIED CUSTOMER
Flawless delivery! Not a single thing I would ask them to improve! I am buying another SUV from them in January!
11/5/2020
Patrick G. VERIFIED CUSTOMER
Team Hoehn Cadillac is the leader in the automotive industry! In particular, Mr. Dan “It’s a pleasure to serve you and your family.” Ericson’s continued superior support and first class service is like a warm blanket on a cold winter night. Invaluable and reassuring to say the least. Here again, if there is a finer team selling and servicing vehicles in my area, my friends and family haven’t met them. Thank you Dan and everyone in the Hoehn Team for your continued hard work and dedication. Much appreciated, trust me!