James as always was amazing!!
Not happy about not having my vehicle washed, but completely understand.
10/16/2020
Victor B. VERIFIED CUSTOMER
My service advisor, Dan Erickson was absolutely awesome. We are both lucky to have working for us. Absolutely fantastic employee.
10/16/2020
Peter S. VERIFIED CUSTOMER
Amazing customer service
10/15/2020
Ronald S. VERIFIED CUSTOMER
Dan always takes great care of us. He is prompt and knows our needs. Ty Dan for all you do.
10/15/2020
Megan K. VERIFIED CUSTOMER
Service is consistent. Thanks!
10/15/2020
Brooke H. VERIFIED CUSTOMER
Jay is the best! He always responds immediately, gets the job handled quickly, and communicates efficiently and professionally.
10/15/2020
Debbie W. VERIFIED CUSTOMER
On the way home upon paying 828.00 and 20 minutes on the road, the car overheated, lights, flashing indicator going off.
I pulled over immediately and luckily was very close to my local auto repair shop and had it towed there.
In looking at the car the coolant hose was not connected (the hose had to be disconnected to perform the work they did) and the coolant leaked out. Luckily 250.00 later to inspect and correct I am
Hoping there is not engine damage.
This is not the service I expect from Cadillac as I have overall been happy with their service the pst 10 years and my car.
I am going to go through whatever process I need to in order to be reimbursed for the repair due to negligence.
Please tell me how to proceed
10/14/2020
Reyna P. VERIFIED CUSTOMER
Jay was strictly professional and straight to the point from beginning to end, keeping me updated throughout the duration of the service. I respect that and I appreciate the work done on the Sierra and I appreciate the courtesy ride provided by the dealership. I’d definitely bring the truck back for service. Thank you again for all your help!
10/14/2020
Sean H. VERIFIED CUSTOMER
Great service from James, quick and efficient
10/14/2020
Megan K. VERIFIED CUSTOMER
Jay is always so helpful.
10/14/2020
Rafael A. VERIFIED CUSTOMER
Very satisfied and good service and I'm definitely extending my bumper to bumper warranty so that I can keep going there. thank you
10/14/2020
Bonnie B. VERIFIED CUSTOMER
Thanks Dan for getting the truck back to me today.
10/13/2020
Terry H. VERIFIED CUSTOMER
Job well done.
10/13/2020
Terry A. VERIFIED CUSTOMER
Dan Erickson always does a great job and provides great service.
10/12/2020
Darrell L. VERIFIED CUSTOMER
Dan is an outstanding service provider. Very supportive and always puts the customer first.