The oil life % indicator wasn’t reset. And I also didn’t get a new sticker with the mileage for the next oil change.
4/28/2021
Clarisa B. VERIFIED CUSTOMER
I am a huge supporter of Dominick. He is very patient and helpful.
4/28/2021
Kenny V. VERIFIED CUSTOMER
Dominic Dillon was a great advisor. I definitely come back to him any day and I would recommend Norm Reeves Honda Irvine anytime because of ppl like Dominic Dillion works there.
4/28/2021
Oasama H. VERIFIED CUSTOMER
Yes ???? good job
4/28/2021
Kyle L. VERIFIED CUSTOMER
Mitchell was cordial attentive professional and gave a realistic time frame that was met. He’s a great asset to your team.
4/28/2021
Jorge G. VERIFIED CUSTOMER
Thank you for a quick service, really appreciate it.
4/28/2021
Mary W. VERIFIED CUSTOMER
Very courteous professional and considerate
4/28/2021
Renata B. VERIFIED CUSTOMER
I’m very satisfied!! Great service!
4/27/2021
Scott L. VERIFIED CUSTOMER
Good service
4/27/2021
Graciela E. VERIFIED CUSTOMER
Great customer service.
4/27/2021
Martin D. VERIFIED CUSTOMER
Thanks. Dominick did a great job!
4/27/2021
Gehane M. VERIFIED CUSTOMER
Mitch was very helpful and courteous
Thank you very much
4/27/2021
Denise C. VERIFIED CUSTOMER
The service advisor was excellent. Very informative and helpful and on top of it! However the manager when I went the first time was horrible I felt like I was being talked at and not helped and like my concerns were not important. I was also upset that this is the second Honda I purchase used and the battery goes out just after the warranty which is me having it for just 3-4 months and the battery dies. I wish to be reimbursed. Thank you.
4/27/2021
Vicky B. VERIFIED CUSTOMER
Great service
4/27/2021
Philip C. VERIFIED CUSTOMER
Great service!
4/27/2021
Tim H. VERIFIED CUSTOMER
There was a question about my warranty when I bought the Pilot at the West Covina Norm Reeves Matt was very helpful thank you
4/27/2021
Carl H. VERIFIED CUSTOMER
Wasn't happy with your time management. I was told that if I made a 7:15am appointment that I could get my tire switched out and get an alignment by 9am. Only to get there and be told that my car wouldn't be finished until around lunch time if I opted for the alignment. Needless to say, I only got my time changed and made an appointment elsewhere for an alignment.
4/27/2021
Christopher C. VERIFIED CUSTOMER
Thank you for quickly addressing the repeat check engine light and getting everything repaired. I appreciate the responsive service and rental car to help get this done quickly with minimum inconvenience. Great service from Omar and the team at NRH.
4/26/2021
Marilyn D. VERIFIED CUSTOMER
Dominick Dillon, our Service advisor, was quick to assist in answering any questions that we had. He was very courteous and professional. He should be a recognized as a valued Service Consultant.