Excellent communication throughout the entire process. Phone calls and text messages kept me updated, which I appreciated because I have horrible cell reception in my classroom. Also, as a teacher I can’t pick up the phone while teaching but I can return a text. Ryan was so wonderful and I greatly appreciate his service.
5/12/2021
Kevin R. VERIFIED CUSTOMER
He was awesome
5/12/2021
Kyle R. VERIFIED CUSTOMER
Kevin is fantastic, always honest and takes great care of me. Thank you
5/12/2021
Richard H. VERIFIED CUSTOMER
Dominick and his team were very organized and helped each other out to make sure the customers were kept up to date on the progress of there car.
Great teamwork.
5/11/2021
Jeffrey F. VERIFIED CUSTOMER
Service guy was helpful.
I was disappointed that my car was not washed.
The reason give was that it was due to Covid,
But it is very unclear why that decision was made, since washing
My car does not appear to effect the safety of your employees
Or your customer’s safety.
5/11/2021
Azita A. VERIFIED CUSTOMER
Waiting for the part that you guys ordered but thank you for today help Matthew you did a nice job
5/11/2021
Glen R. VERIFIED CUSTOMER
Very good experience. Everyone was very professional and friendly.
5/11/2021
Angel A. VERIFIED CUSTOMER
Excellent!!
5/11/2021
Sergio M. VERIFIED CUSTOMER
Thank you
5/11/2021
John V. VERIFIED CUSTOMER
Great customer service. Thanks
5/11/2021
Christian N. VERIFIED CUSTOMER
Great fast friendly
5/11/2021
Frances S. VERIFIED CUSTOMER
Very satisfied
5/11/2021
Michael R. VERIFIED CUSTOMER
Quick and painless as always. I live 28 miles away, but the way that I was treated when I purchased my vehicle from Norm Reeves Honda Irvine, and how I have been treated since my purchase, I don’t mind taking the trip to be treated right. I have many Honda service departments closer to my residence...I choose to make the drive because Norm Reeves Irvine treats me right. You have my business and will continue to have my business because of it. Thank you!
5/11/2021
Sheryl B. VERIFIED CUSTOMER
Excellent Customer Service and All was Easy and Pleasant ????
5/11/2021
Mario S. VERIFIED CUSTOMER
Arbenz from the moment he greeted me to the moment he told me my car was ready, was professional. He is a great person and I’m glad he helped me with my service. He was able to get my car back to me sooner then I expected and my car is doing great.
5/11/2021
Sam L. VERIFIED CUSTOMER
He was very professional. Kept his word on the timeline of the service.
5/11/2021
Eva C. VERIFIED CUSTOMER
I am very happy to say Mark Farrugia was very professional and courteous. I was helped right away and he made sure I was attended to accurately and efficiently. The maintenance on my vehicle was done properly and I feel secure to drive knowing the mechanics are well trained and educated in every way. Thank you Mark you and your team are the greatest!
5/11/2021
Wayne H. VERIFIED CUSTOMER
Dominick is efficient, friendly, and professional. He is an excellent employee and people like me can trust that kind of service.