Mitch did a great job taking care of me from the moment I arrived to the service center until I left, he even arranged a Lyft driver to pick me up from my office which was not too far but his service was very good. Thank you again, Mitch!
9/11/2021
Joseph Y. VERIFIED CUSTOMER
We’re not satisfied with the work that the staff at Norm Reeves Honda has done on our 2018 Honda Odyssey. We’ve been having issues with the passenger sliding door and have been going multiple times to this dealership to have this issue resolved but they’ve been unable to fix this issue and we’re tired of returning over and over again without any results. We’ve also been having issues with our GPS and we’ve been going multiple times to have the issue resolved and they haven’t been able to fix this issue either. This has been a terrible experience for us and we are frustrated with this situation. I don’t know at this point if I can recommend Honda to my friends and family because honestly I don’t like how things are going with my Honda; we spent a lot of money on this car, it’s a fairly new car and doesn’t even have that many miles on it; we simply shouldn’t be having to deal with these issues on our car.
9/11/2021
Warren D. VERIFIED CUSTOMER
Mitchell was conscientious and professionally, and he explained everything in-depth, providing me with sound advice.
9/11/2021
Alex G. VERIFIED CUSTOMER
Great great Service
9/11/2021
Nicholas F. VERIFIED CUSTOMER
Excellent customer service and overall very friendly, helpful and efficient.
9/11/2021
Susanna L. VERIFIED CUSTOMER
VERY good job done by Mark.
9/11/2021
Daniel S. VERIFIED CUSTOMER
Thank You Arbenz For Being Awesome! Best Service Great Disposition and super happy with the service. And I am looking Possibly sell my Honda in the next 4 Months...But not for Atleast 3 Months...unless other circumstances change. So Ple a se do Not Request a Time to Appraise the vehicle in person until Mid November. IF I do get a circumstance change before then I will request the appraisal before then. Thank You for your Understanding and the Amazing Customer Service!!!
9/11/2021
Yvannah S. VERIFIED CUSTOMER
Fantastic service! Very friendly and accommodating. Made getting my repairs trouble free.
9/10/2021
Jennifer B. VERIFIED CUSTOMER
Mark was fantastic as was the whole team at the dealership. They were professional, and very organized, had me in and out on a busy work day.
9/10/2021
Alexandre W. VERIFIED CUSTOMER
Yes, I am totally satisfied with Mitchell Akers as well as Norm Reeves Honda Irvine.
Very friendly and professional Service representative, Excellent Services & Reasonable cost.
Thank You.
9/10/2021
Joven C. VERIFIED CUSTOMER
very good service &all nice person
9/10/2021
Jennifer O. VERIFIED CUSTOMER
Nate was helpful as always and he made sure I had my car out on time to go to work ! Awesome service and he made me feel like a priority!
9/10/2021
Lisa B. VERIFIED CUSTOMER
Armando was very nice and thorough. Kevin used to be my old service rep for years and he was around when I came in and remembered me and made me feel very comfortable with my new service rep Armando.
9/10/2021
Homam A. VERIFIED CUSTOMER
Kevin is very professional and attentive, and he earned my trust as a customer.
9/10/2021
Jason G. VERIFIED CUSTOMER
He was friendly and efficient. He went above and beyond to try and help me out with the bill.
9/10/2021
Matthew B. VERIFIED CUSTOMER
Awesome service!!
9/9/2021
Davood S. VERIFIED CUSTOMER
Perfect
9/9/2021
Shreyas K. VERIFIED CUSTOMER
Great service, explained everything nicely. Would visit again.
9/9/2021
Minh T. VERIFIED CUSTOMER
I’m satisfied with your service today even though I had a long waiting time.