ArBenz was very professional and kept me up to date through out the date.
7/26/2022
Mary Lou. VERIFIED CUSTOMER
I’m a 72 yr old woman who asked to have my seatbelt replaced because the metal buckle periodically chips the paint at the bottom of the door frame.
My pristine 2020 Honda Pilot has 10,700 miles.
I am trying to avoid a future safety issue should the seatbelt eventually stop functioning. I was told that the issue of my seatbelt could not be proven and therefore it’s repairs were not done. I find this service response to be unacceptable and irresponsible. Mary Lou S
7/26/2022
Robin S. VERIFIED CUSTOMER
Mark provided great service. His personality made a difficult concern about car repair much easier to deal with.
Thank you
7/26/2022
Diane L. VERIFIED CUSTOMER
He kept me informed really well. He was upfront with the price which I also appreciate. My car is back to normal, thanks
7/26/2022
Sharon D. VERIFIED CUSTOMER
I thought that they use to wash the car but they didn’t.
7/26/2022
Raymond Y. VERIFIED CUSTOMER
Mark provided the best help and service I could expect.
7/26/2022
Bertha D. VERIFIED CUSTOMER
Thanks Armando was very helpful
7/26/2022
Liwaa A. VERIFIED CUSTOMER
Great service
Thank you Mark Fr.
Thanks 4 all
7/26/2022
Antonieta H. VERIFIED CUSTOMER
Armando is very accommodating and friendly.
7/26/2022
May B. VERIFIED CUSTOMER
Brandon was professional. Thank you.
7/26/2022
Melvin R. VERIFIED CUSTOMER
Armando Fonseca was my service rep and did a fantastic job in a difficult situation. I’m keeping his card for future visits for service on my car.
7/25/2022
Jordan C. VERIFIED CUSTOMER
Great job
7/25/2022
Jonathan F. VERIFIED CUSTOMER
Friendly, professional and great customer service!
7/25/2022
Jocylin U. VERIFIED CUSTOMER
Alex was very professional and helpful. He explained everything well and was able to answer all my questions satisfactorily. Excellent customer service.
7/25/2022
Judi G. VERIFIED CUSTOMER
Our service rep, Matt, did a great job of explaining what to expect and afterwords he throughly explained what happened. He was friendly and professional.
7/25/2022
Stacey C. VERIFIED CUSTOMER
We scheduled pick up of our vehicle for Sunday. I paid the invoice through the link Mitchell sent. I arrived at the sales desk on Sunday to pick up my vehicle and my keys and invoice were not there. I now have to come back on Monday to pick up my vehicle. Mitchell told me if I paid my invoice he’d have my keys for me at sales for Sunday pick up.
7/25/2022
Pamela K. VERIFIED CUSTOMER
Very professional and knowledgeable alerted me to the short staffing. my car ready in the promised time, actually before the promised time.
7/24/2022
Cecilia P. VERIFIED CUSTOMER
Maintenance was performed on my car, which included a multi-point vehicle inspection. Apparently, that was not performed. My windshield washer spray was and is completely empty. I had told the service advisor about that and was told that the washer spray would be refilled; however, it was not completed. Now I wonder if your technician really conducted a multi-point vehicle inspection on my car?!
7/24/2022
Brent D. VERIFIED CUSTOMER
They serviced my smog equipment 2 months ago it still didn’t pass smog I had to bring it back and pay160.00 for the to reset the computer. I will do everything to keep people away from you . After I spent near $7k for service. I will never go there again.