Car was not safe when returned. Back brake became locked in freeway due to dealer cause. Car had to get towed back as it was in drivable. Very dissatisfied and upset, especially because issue was caused by your dealer and could have caused me a fatal accident.
12/31/2022
Daniel S. VERIFIED CUSTOMER
Matthew was super friendly and very knowledgeable
12/31/2022
Alex L. VERIFIED CUSTOMER
Delano was very helpful and knowledgeable with what I needed for my car. I am totally satisfied with the customer service he provided
12/31/2022
Maegen H. VERIFIED CUSTOMER
Excellent service!
12/31/2022
Nicole A. VERIFIED CUSTOMER
Matthew Garrett is awesome! He actually listens and responds. He is personable and professional. Do what you can to hang onto him and perhaps train more associates to be like him! Thank you for taking care of my car.
12/30/2022
F.J M. VERIFIED CUSTOMER
Brandon went the extra mile to help in my situation.
12/30/2022
Ashay C. VERIFIED CUSTOMER
Great service, quick and professional.
12/30/2022
Shane L. VERIFIED CUSTOMER
Everything was smooth and easy
12/30/2022
Patrick S. VERIFIED CUSTOMER
Great agent. Very helpful and look forward to seeing him again
12/30/2022
Tom J. VERIFIED CUSTOMER
Excellent service it could not have been better
12/30/2022
Chintankumar A. VERIFIED CUSTOMER
It’s been over 2 years since Norm Reeves Honda of Irvine has stopped car washing. I am baffled why your dealership refuses to do car washes when others do it. With the amount of money service you charge for, it is affordable to have a staff that washes cars.
12/30/2022
Roberto T. VERIFIED CUSTOMER
Thanks for your help today!
12/30/2022
Ali K. VERIFIED CUSTOMER
A sub par detail job!
You need to do better! You are an authorized Honda dealer!
Do better!
12/30/2022
Charanjit M. VERIFIED CUSTOMER
I am very satisfied with my visit to Norm Reeves.
12/30/2022
William L. VERIFIED CUSTOMER
Nathan was great. Professional and easy to talk to. Thank you!
12/30/2022
Rufino S. VERIFIED CUSTOMER
Great service, from point of contact to communication. I’d definitely recommend having any service done here
12/29/2022
Stephen P. VERIFIED CUSTOMER
Very satisfied with service experience with Raul and rest of team